New Albany, United States
7815 Walton Pkwy
N/A
+1 6147442600
whatever the worst word in the world is, that word describes my experience. How dare you charge over 70 dollars and I don't have access to heat. Update your heating system, everyone knows the room. doesn't heat up until the next morning
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On Apr.1, no water so no SHOWER at SD-Pacific Beach Rm 110 Inn.
My wife and I and kids stayed at red roof in pigeon forge Tennessee. The room was nice however we was accused of not returning the towels that was in the room. They charged us 50 because they stated they couldn't find the towels. We done what was instructed by the front desk we left the towels outside the door. On top of that we had to complain to the front desk because the air did not work correctly and it was extremely hot in the room. Two of the lamps in the room did not work only one worked, we checked in with two adult and two kids and was only given three towels three washcloths and 3 hand towels. My kids had to use their beach towels to dry off on. We ended up checking out early due to what was happening, we more than likely will never stay at red roof again due to being accused of taking towels.
My husband and I stayed at the Pooler, Georgia Red Roof Inn and it was filthy to say the least. You could see the grime on the walls that look like they haven't been wiped clean in months, the floors haven't been vacuumed (we never took our shoes off) the walls are unbelievably thin so you can hear every little thing! Starting at 10pm it sounded like a herd of elephants upstairs that lasted until about 3am. We stayed in a non-smoking room, but the whole hotel smells like cigarettes unfortunately. The only reason we stayed here is because they accept dogs, but we will find elsewhere next time.
Today is 12/29/2019 I give them no stars I have stayed at red roof inn in calories for 2 months and today the head board fell on my foot and broke my toe. My babies father went down stairs to tell the owner ms Reena and she arguing with him saying that it should have never falling and she is not refunding any money. He never asked about getting no money just that it fell on my foot and we can't stay t At red roof anymore after tonight. And told front desk to not receive any money from us. Being nice doesn't help out here so I'm suing red roof inn for my foot, my stay at the hotel, and for the bad service there. There is even a house keeper that is always musty and cleaning the rooms.
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