Raleigh, United States
1101 Mercantile Dr #100
N/A
+1 9195109810
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Great experience! Mark helped me find the best pair of news shoes for my running goals. I've been running for years, and this is the best pair of shoes I've used so far.
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Amazing Store, nice new location and amazing staff. Everyone here is super helpful and takes the time to make sure you get the proper fit the first time. Can't recommend this place enough!
Visited for the first time today. It was a little hard to find due to the construction in the area, but well worth the visit. Received excellent customer service from Joshua (I hope that is his name - the name on the receipt). I told him the problems I was having with my current shoes and what I needed in my new shoes. He asked me a few simple questions, made a great recommendation, and helped me find the perfect fit. When they didn't have the size in a color I liked, he called another store and is having the shoes shipped to my home. Store was clean, and the service was quick, especially since it was around lunch time. I would highly recommend. I had tried to find shoes on Zappos and Amazon, but having a knowledgeable salesperson really made a difference for me. I will definitely visit again.
Needed to find good shoes for a job that is 8 hours on my feet and stopped by the New Balance Raleigh store and met Jason Garza. He took his time with us and we never felt rushed even though we got there close to closing. Went back a week later to get shoes for my spouse and got the same friendly service. This is where we will be getting our shoes going forward.
I purchased a new pair of new balance shoes today and insoles. The salesperson, Joshua, was very helpful and knowledgeable. I would highly recommended shopping here.
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