New Braunfels, United States
36101 FM3159
N/A
+18308854411
I called for a problem and the technician did a great job to resolve the issue. Their pricing is up front and transparent. I wished they covered a bigger area. I would love to have them in San Antonio too. They have great customer service and I love that what they say is what it is on the monthly bill. It is not that way with other providers.
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Austin boswell
Unfortunately GVTC was an excellent company for a very long time. But, not so much now, Their technology in my opinion has fallen behind the curve, Where their prices are beyond the curve now. I was losing my Wi-Fi signal up to 2 or 3 times A-day and their answer was we don't know why I have since switched and have no problems with the new company whatsoever
The young man who arrived from GVTC was great! Professional, knowledgeable and courteous. He arrived on time. Took care of our problem and didn’t leave until he knew we understood everything he had done. My cat loved him so we knew our problem would be solved. Thank you.
I’m having a tough time with this company so far. The technician who installed my internet was fine. Then I tried to use the app to verify my equipment so I could change my password. It didn’t work (tried several times) and no one has responded to my email. Then I got my first bill. It’s for 10 more per month than what I signed up for, and I have the email confirmation to prove it. I’m not looking forward to trying to actually reach someone and I don’t have much confidence that these issues will be resolved without difficulty.
Deli
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