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Castle Rock Marine

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New Lisbon, United States

castlerockmarine.com
Boat dealer· Boat cover supplier· Boat storage facility· Boating· Boat repair shop

Castle Rock Marine Reviews | Rating 4.5 out of 5 stars (5 reviews)

Castle Rock Marine is located in New Lisbon, United States on N7107 WI-58. Castle Rock Marine is rated 4.5 out of 5 in the category boat dealer in United States.

Address

N7107 WI-58

Phone

+1 6088477200

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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G

George Rosch

6 years ago I bought my first boat from Castle Rock Marine. I couldn't have stumbled into a better Marina, and more importantly, family run business if I tried. Ever since that first day Laurie and her team have never stopped striving to be the most customer centric boat business possible. Any time I call they recognize me as a friend as well as customer. Multiple times they \saved my day\ on the water when lack or preparation or just bad luck intervened. I was unfortunate to have a storm come through that caused unrepairable damage to my boat. They stepped up and spent countless hours assisting with a complicated insurance claim and settlement. Never once asking for compensation for the assistance. Even if I buy future boats from any other channels they will be my partners during the course of ownership. There isn't a summer weekend on the calendar where they aren't pulled in unmanageable directions, yet they still find a way to give their all and succeed in creative solutions to problems. This current pandemic has put every business at the brink of disaster, yet they soldier through and find a way to provide support. Hats off to a business and team that leads with their heart and helps create memories on the water.

R

Robert Smith

I have bought tons of cars, boats, motorcycles etc and I have NEVER been treated with such disrespect. Last Friday my wife and I stopped in to look at a boat, and found one that was perfect. Laurie (the owner) talked to us for about 45 minutes about the boat and the pickup. She wrote it up, and I asked about putting money down to hold it. She assured us she would hold it. She said \Its yours\ \its not even on the internet\ and \we are too busy to sell it anyway\. My wife and I were confident that we were getting the boat, we just had to arrange the funds. Before we left Laurie had even talked my wife (a groomer) to cut her dogs nails when we came back to pick it up. Friday afternoon I left a message that we needed until Monday as the banks were not able to get it done Friday. I called Monday morning to let her know we had it all ready and just needed to set up a time to pick it up. Late Monday night I got a message saying sorry she sold the boat. Clearly we were not important to her or her business. I would have gladly put money down, but her word seemed good enough to us. It wasn't.

R

Robert Bjorklund

Great marine dealer for boat service. Knowledgeable and friendly staff.

M

McCallister Construction LLC.

Very helpful with all my needs. Very knowledge folks.

B

Ben Dover

Dont waste your time here They do not respect new customers nor follow up Will find a place to service my boat and definitely will not purchase from them seeing they can’t return calls What a joke of a place

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