New York, United States
377 Greenwich St
N/A
+1 6462030045
Toilets
Wheelchair-accessible toilet
The atmosphere and amenities are second to none, and the massage I had was excellent. However, I did feel that the massage was rushed and for the high price I was paying, expected to feel a little more pampered. Also, if you’re doing the Healing Birch massage, the dry brush is an extra 35 on top. All in all it was a nice, luxurious moment, but probably not worth the price.
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An oasis in the middle of hectic NYC. The pool area is so relaxing and tranquil. Extremely clean and staff super attentive. Had an incredible massage by Stan. Beautiful Japanese robes to relax in. Attentive Japanese style lavatories also! Will spend the whole day there next time!
Serenity now! My go-to nyc spa. Come early or stay longer to enjoy the calming waters of the most peaceful indoor pool this side of Japan. Enjoy the plush towels, luxuriate in a shower with more nozzles than you can imagine, and sit on a heated Toto toilet seat in the small but immaculate locker room. Massages are relaxing, and some of the best I’ve experienced. This used to be my “secret” nyc getaway - now the secret is out, and extremely difficult to find last-minute/short notice availability.
Mixed experience. My wife had a wonderful facial, but there were small things that could be improved. Beautiful and unique environment with wonderful and exceptionally professional staff. They were wonderful. She very much appreciated not being pushed to buy products toward them end of the facial with up selling, as most do toward the end of the treatment. However, the cleaning staff was so noisy and intrusive within the spa area that the experience was variable. Though simply doing their jobs, the environment was disrupted with the activity and could be timed more effectively for when patrons have left the room. Another improvement would be to allow husbands (me) to sit in the bar and order a drink to wait for my wife. “Bar is for hotel guests only, I’m sorry” was the greeting. So, I had to leave the space and sit in the lobby if I wanted to have a beverage. Granted, I’m being childish, but I went down the street for a nip instead. And, to be fair, I was wearing a baseball cap during United Nations week, so I may have been best suited to a bar than a lounge, but still, I had expected to have a relaxing time waiting for my wife but then had to move on to a location I was welcomed. Perhaps we’ll visit again, we are local, but perhaps we test a few more locations before we do so. Shibui is recommended, of course.
This is a nice spa for the area, I love their massages and the sauna with the pool. I love coming and relaxing.
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