New York, United States
25 E 26th St
N/A
+1 9172423482
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Cool selection of well-made premium products, and really interesting collaborations and selection. Big fan of their Liquor store location in Tribeca, but walking into the flagship had me a little disappointed. Outside of a cursory hello as I walked in, none of the staff seemed very involved or welcoming. Albeit it's a cold wintry day in the middle of Covid, but the 4 staff seemed to be milling around and didn't have any interest in asking me if I needed any help with anything or engaging me when I'm the only customer in the store. I walked over to their shoe selection to take a look at some of their Aldens, but was a little perturbed by a man loudly snoring on the couch in the shoe area. Presumably a staff member or someone else on the Todd Snyder team, it was very off-putting. Suffice to say next time I want to pick up a product from Todd Snyder it's not likely to be at their Madison Park location.
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Used to really love this store. Bought several suits, and countless other pieces of my daily wardrobe. Then I purchased a pair of shorts that discolored after one wash. I left a review on the site, which was promptly deleted because \they don't publish reviews below \ and instead write you privately. Thats not how reviews work. If you're considering spending money at Todd Snyder, just know their reviews on their site are inaccurate/dishonest. They're only showing the favorable ones
Love Todd Snyder products. Have bought a few things online and wanted to check out the store in person. The Madison Park store itself is very well designed and feels just right for the Todd Snyder brand. However, the staff were very unfriendly and made me feel downright uncomfortable. There was no hello, how can I help you, or let me know if you need any help. I think there were about four employees on the floor and all of them were just cracking jokes with each other and looking at themselves in the mirror. I felt unwelcomed and decided to leave after a few minutes. I wanted to try on a few things but it seemed like the staff couldn't care less whether I was a potential buyer or not. I'll still purchase things online, but unless there is better training for the staff in store, I won't be returning to the actual store.
Great store, great clothes and excellent service. I also love that they allow dogs inside the store and the occasional glass of scotch while you shop.
Cute coffee shop in the front of the store with a limited but solid selection of drinks and snacks.
Deli
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