Newburgh, United States
34 N Plank Rd u2
N/A
+1 8452982161
Very please with Javier at JK Techs. Had a charging issue with my Macbook Air. After a little more than two hours on the phone with Apple Tech Support - including a supervisor - they couldn't solve it and recommended taking to a 3rd party provider since Genius Bars are closed. Best Buy Geek Squad offered an appointment 2 1/2 weeks in the future and \leave it for 4-5 days\ .. so I looked for other options and found JK Techs. I called Javier, drove it over and he came to the car to collect the Mac and discuss. He promised to diagnose and offered right up front what he thought the two most likely culprits were, and what the cost would be for parts for those two choice (only pay for what is used). An hour or two later he called to say he found the problem, fixed it (no parts needed) and I could come get the Mac. Perfect service. Thank you.
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My problem was solved at a reasonable price. Just wish it didn't take 10 days
Whether a casual user, or an experienced professional, I highly recommend JK techs. Labor prices were incredibly reasonable, in-house parts we're far lower than I expected, and I experienced great turnaround time and communication throughout the process. Not only did I have my initial issue fixed without hesitation, but I was also able to make major upgrades at an affordable price. Looking forward to improving my current machine in the future.
I have had a very positive experience with JK TECHS. My laptop was done when they promised and at the cost I could afford. Things were explained where I was able to understand. Installation of programs was done on site with patience. I recommend this service center.
Very professional and responsive! He helped me get my computer working again with no surprise charges or delays. Would definitely recommend.
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