Newington, United States
3388 Berlin Turnpike
N/A
+1 8606661531
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
They call back and answer all my questions.Love this. Andy stoped by the house for a how to do and answer the wife’s questions . They also cleaned up after them selfs . And James G. was a pleasure to speak with. Over all I would recommend Rizzo Pools LLC.
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I purchased a hot tub from Rizzo Pools and could not be happier. Every conversation and interaction - with James, Andrew, and Andy - has left us satisfied and smiling. But the star of the team, IMHO, is Edgar, the Hot Tub Guru, who has been incredibly generous with his time and knowledge. I very highly endorse Rizzo's for their great products, pricing, service, support...and people.
I had Rizzo Pools open my pool last week. My pool looks perfect. The guys were very professional and explained to me everything they did. I would highly recommend using their service when you need anything done for your pool. Thank you Rizzo Pools I can finally give my kids a break from being home schooled to now giving them a nice after school program with my freshly cleaned pool.
Disappointed. We bought a house that came with a hot tub and called Rizzo to do a cleaning and help us understand how to take care of it. The first service was in January 2020 and the technician made a great impression -including taking away several broken jets and diverter handles and promising to replace them the next week. Based on that experience, I would have given them five stars. We checked in a week later, and they were on order so it was going to be a few more weeks. Then everything started shutting down for Covid-19, and we figured it would take a few more weeks. Fast forward to May and the air jets started making horrible noises so we called to see if they could come check it out. The office took a message and the tech emailed he'd be out on Thursday, but we didn't see him and they haven't replied to the couple of attempts I've made to email or call. Now we've realized the spa has a leak, and we're going to try someone else - our Realtor suggested Spa Keepers in Middletown, so we'll see how that goes.
Get my water testing done here regularly. They don't try to upsell you on chems. Friendly and professional is all you can ask for.
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