Newport Beach, United States
1131 Back Bay Dr
N/A
+1 9497211446
We had an amazing experience. The equipment was solid and worked well. I cannot say enough good things about Robert Ruiz and Kelli at the office. Honest, friendly, customer service oriented people. We also used the support line during our trip and that service was also excellent.
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Robert Ruiz, the manager, and Emmanuel, Customer Service Agent, at El Monte RV Rental in Newport Beach, were SUPERLATIVE in their customer service and assistance to me. Because of problems with my brothers heart surgery, some of the requirements for the RV changed and they bent over backward to accommodate and help me. They were always professional and friendly. Good job!! I would definitely go back to them for future RV rentals.
Good RV's and had 100 miles a day free.
Oh man, what can I say? Our experience was amazing and made my son's wish of RVing a success! Staff was very thoughtful and made the experience as pleasant as it was. Reservation, pickup and return were a breeze and the RV was clean and comfortable as promised. We will be life time customersas long as this is how they continue to run their business!
Great experience. Vehicle was clean and well maintained. Staff was courteous and knowledgeable. 800 miles in five days with zero problems. Would highly recommend El Monte and will definitely rent with them again. 5 Stars.
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