Newport Beach, United States
829 Production Pl
N/A
+1 8009009798
I wish there was a zero star option. Been doing this along time, I've never dealt with this level of dysfunction...
like
LACK OF CONCERN, PROFESSIONALISM AND COMMUNICATION. The company for which I work for dropped an order off and a week later we called to check on the status of this order, and we come to find out that our entire order had not even been processed nor been placed in the system. Keep in mind we were told that our order would be ready 4-5 days later, however when we called they told us they needed a few days to place our information through the system. Which is not an issue we have ever ran into before when working with new companies. When I reached out to a superior via email to express my concern and attempting to speed this issue along I received no response. When I told this to Cooper over the phone she told me this was false however, I have the proof that I did in fact never receive a response. Finally, when we told them we were going back to retrieve the parts so that we may take them to another vendor. Cooper was very rude and refused to let us talk to a superior in order to express our concerns. This entire experience was very unpleasant, and if we had not sent our order with ample time our client could of received their order late. Ultimately, looking bad on our part as well simply due to the fact the HIxson Metal Finishing has no regard for their clientele who is willing to render their services, I urge those thinking of seeking services here not to.
One stop shop for all metal finishing needs on the West Coast. Great team of employees to work with decades of experience.
Great for Aerospace and Defense finishing/processing work
Deli
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