Alexandria, United States
5655-E, General Washington Dr
N/A
+17033486181
Good store with alot of variety of cabinets and styles. Customer services is alittle bit weak but they materials are good!
like
Great help and great people. My husband has installed some cabinets at this store and a few others.
I walked in with my contractor and got a price for my cabinets in just a few hours
Used this company once for their low-tier cabinets, which worked great. Their low tier cabinets are in-stock and ship within days, usually arriving to the job-site within a week. This review is for anything above and beyond that. I tried to order a custom vanity and a top through them after the good experience with the low end cabinets. They told me it would be a few weeks until delivery. That time came and went. I asked what was going on, they said another week, reluctantly, I waited. That time came and went. I asked again, and again they say, one more week. That time came and went. Over a month later, they deliver the wrong vanity. I ask what's going on, again, just wait another week. Two weeks later they deliver the vanity, but with no top. Then I cannot get them to confirm when they will deliver the top. I tell them this is unacceptable and I want a refund, they are holding up a construction project. Their in-showroom personnel string me along for weeks. Then their district manager contacts me, then goes absent for over a week. Deplorable customer service, and no real concern for doing the right thing for a customer. They say you can tell who a person really is when you see them at their worst, and this company and the people who work there don't give a hoot about their customers as evidenced by their actions in this case.
Ayça was really helpful and knowledgeable. They have an amazing selection of bathroom vanities and kitchens!
Deli
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