Norfolk, United States
850 Glenrock Rd
$$
+1 7574594471
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Was going to check them out. Person at entrance was super rude, even yelled at me. I told her the lady on the phone said I could shop around but just not buy. She said go over there to memberships...loudly. I had no idea where memberships was located. I figured it put on my own and complained to management. They lost me as a customer due to the lady on the phone who never said I needed a check in at memberships desk, and the lady at the door. Choose wisely who will represent your store. I heard this place had great customer service. Not today. I was so upset I almost cried. Took me 10 mins to calm down.
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This Costco is busy on the weekends (show me a Costco that isn’t!) but they work hard at keeping the lines down and going fast. The self-serve register system at the Cafe is super nice and gets you your food fast. Bring back the samples!!
Love my Costco. Staff is awesome. Their brand is the best. Their Kirkland Deli turkey is the best. I am not able to afford it at other stores. Laughing Cow cheeses are priced about one fourth of Harris Teeter. My only complaint is that switch pet products often. I will not feed anything from China to my fur babies. Keep it American Costco. Still love ya!!
Always a pleasure coming to this Costco location. They quickly adapted to the current conditions by making sure everything the customer comes in contact with is sanitized. I only wish they would build another one to alleviate the flow of customers. Perhaps in Virginia Beach one day. If your considering getting a membership to Costco do it!! I have been a member since 2008 and I highly recommend this whole seller!
Got my new phone here, great service! We regularly get their rotisserie chickens great sizes for the price and taste as well. We recently also got hooked on the brand of spinach and cheese ravioli.
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Wheelchair-accessible car parkWheelchair-accessible entrance