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Southern Alfa Romeo of Norfolk

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Norfolk, United States

alfaromeousaofnorfolk.com
Auto bodywork mechanic· Auto parts store· Alfa Romeo dealer· Auto body shop· Auto repair shop· Car accessories store· Car dealer· Car leasing service· Car repair and maintenance service· Tire shop· Used car dealer

Southern Alfa Romeo of Norfolk Reviews | Rating 4.1 out of 5 stars (6 reviews)

Southern Alfa Romeo of Norfolk is located in Norfolk, United States on 2747 N Military Hwy. Southern Alfa Romeo of Norfolk is rated 4.1 out of 5 in the category auto bodywork mechanic in United States.

Address

2747 N Military Hwy

Phone

+1 8772057822

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

...
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M

Matt French

I found the car I wanted online fairly easy and when in to check out lease offers. Working with Justin was a breeze and he went above and beyond my expectations to get me the Stelvio I wanted at the price I wanted. The 24 hour test drive was critical in my decision making. Being able take it home overnight and really feel it out helped a lot. Justin even brought the car to my house for me to test drive since I have 3 kids at home with me. Very happy with my experience and the job that Justin did. Thanks!

S

Salman Zaidi

The dealership seems to be unprepared and not very organized. We were there to test drive a Guilia and were greeted with an empty hall it took a good 5 minutes to find someone. We were put into a car promptly after that. Although they forgot to check the gas in the car. The car stopped about 5 minutes from dealership in the fastest lane on military highway we couldn't even put it in neutral to push it out of traffic. Scary situation, it took dealership 40 or so minutes to respond and get a person to support us. Once the car started it wouldn't accelerate and we had to drive back under 20 mph speed with blinkers on all the way to dealership. Bad experience all around with this dealership please avoid. #letsguide #wheelchairaccessible #familyfriendly # #

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Travis McIntosh

Service department is disorganized and does not communicate with customers. Not sure about the sales department, but I cannot recommend this dealership based upon my experience with the service department. Next time, I plan to drive an additional 30 minutes to try the dealer service in Newport News. Still not even sure the actual service was conducted on my vehicle, as no one exudes confidence there. Gave all the details on the Alfa Romeo online survey. Update: Oil caution light illuminated while driving 2 weeks later. Pulled into Alfa/Maserati in Raleigh for assessment. Turns out the air intake was improperly installed, an under panel bolt was never put back in; and most significantly, twice the required amount of oil was put in my vehicle while at Southern in Norfolk. DO NOT take your Alfa to Southern Alfa Romeo. Update#2: Electronic Throttle Control now failed and I must find another service department. Did Southern Alfa Romeo permanently damage my car? Update#3: Intermittent and random warning lights continue. Alfa Romeo customer service created a case number for possible replacement of my Guilia. I asked to have an appointment with General Manager of Southern Alfa and was told that he would return my call and schedule a time to meet. Weeks later and still no answer. Corporate office will coordinate for a technician to inspect the vehicle if I can wait several weeks. I am on a tight timeline due to a military overseas assignment and cannot trust bringing this car with me. No assistance. Final Update: I had to relocate overseas in a military move and could not resolve this issue with Alfa Romeo’s corporate team. I had to do a quick sale at a dealership and lost a lot in the process. This was the worst automobile experience ever and I had no recourse whatsoever. NEVER AGAIN.

B

Brandon Davis

Great dealer! Very freindly and knowledgable staff!

M

Melissa Fulir

always a good experience. fast friendly service

J

Jarius Brown

Want allowed to test drive an Alfa.

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