North Aurora, United States
50 Mitchell Rd
N/A
+1 6307016605
On-site services
I have only good things I can say about this academy. Since day one they have cared for my babies extremely well. ( We have 7 children currently enrolled) I never have any concerns. They are profesional, clean and handle ever situation accordingly. Liz has been the best and a lifesaver on multiple occasions. I have struggled with my health and she has gone above and beyond for my children and me God Bless her. The staff feels more like family than anything else. So grateful for all the amazing girls. My kids know the routine and are always happy to come in to their care.
like
They do not enforce their handicap parking policy at all. They have two handicap parking spots and my girlfriend has trouble gaining access to those spots two or three times a week because they allow people to park in those spots without any repercussions. When I was picking up my daughter today, two different vehicles parked in the exact same spot under the eyes of staff and no one said anything except for me. This was an issue in the regional manager got involved in assured me that they would enforce it and not allow anyone to drop off their kids or pick up their kids if they were in violation of this policy. Clearly, nothing has changed.
My son has been going to Cadence Academy for about 2 weeks now and immediately I could see an improvement in his language skills. He was previously attending another daycare and I was concerned about him adjusting but the staff their made the transition seamless and stress free. He loved it right away and looks forward to school each day! The staff there love their jobs and the children they care for! Amazing facility!
My kids been going there for 3 days and all 3 days my 4 year old been coming home with all his clothes soaking wet from peeing on himself because Fabian doesn't take him to the bathroom when he has to go. So I expressed my concern of neglect and then was told he couldn't come back due to his disability. They tried to get me to keep my other child enrolled but I'm back looking for another daycare and facing losing my job after they guaranteed after being told about my son that they can deal with a child like him. Took my money and that was it. Should've stayed in Chicago.
My daughter has attended this location when it was known as Rogys. This place was great, and the staff was professional at providing a great service. For whatever business reason this location has gone into corporation I have yet to see how this benefits a customer or my children. I get childcare assistance through the state I live paycheck to paycheck and that means every two weeks. The account management of this corporation does not assist or accommodate two folks like I who’s is pay week is biweekly. The director is arrogant and her communication style of how she approaches the customers. Does not respect the privacy of individuals. If I were grading the overall care from the teachers I would give them 4 stars for their kind and dedication to caring for children. But they are have been many times where I felt my children missed out on opportunities for growth in their education I wish they were that adamant about wanting to apply the best education for young children as they are about the customer accounts balances. This is would be my second choice. I am glad my family and I are finally done with this place. My Santa bring this place a better director.
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