West Marine

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North Charleston, United States

westmarine.com
Marine supply store· Bait shop· Canoe & kayak store· Outdoor sports store· Boat cover supplier· Fishing store· Water ski shop

West Marine Reviews | Rating 4.5 out of 5 stars (5 reviews)

West Marine is located in North Charleston, United States on 5641 Rivers Ave. West Marine is rated 4.5 out of 5 in the category marine supply store in United States.

Address

5641 Rivers Ave

Price range

$$

Phone

+1 8435290094

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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J

Justin Foore

Normally this is my go to west marine. However this experience was different. Bought a new radio yesterday and installed it but it was missing the fuse and didn’t operate as it should. I took it in to get an exchange and the manager “Elly, or Elley” refused to try to help me resolve it. She then would not help me and instead insisted on checking out customers though I had been waiting. She simply told me to call the radios 1-800 support number which I tried and is inactive. Poor customer service on her part. I recommend any other west marine but this one was a bad experience. I feel bad that West Marine l let’s Elly represent them as a manager, she could use a lesson in customer service.

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x x

Doesn't welcome relgious people into their stores and asked me to leave. Will never visit again

B

Batman Briggs

Had a Bilge pump go out on me right away, stopped in 5minutes away they helped me find it and put it on in the parking lot. Good storr

C

Cathleen Walters

Price matching is a joke. We really try to buy from local merchants, but West Marine makes it too hard. They offer “price matching” with Amazon, but when we tried to use Amazon to price match marine oil, West Marine refused to match because it was from a “second source”. (Amazon’s price was 17 cheaper/gallon). That makes no sense, because when did Amazon start producing ANY marine goods as a “primary source”? It was just an excuse not to price match. West Marine will not get another penny from us. I just hit the “buy now” button on Amazon from that “second source”. I will do that from now on and save myself money AND the time spent in Charleston traffic trying to support “local”.

C

carlo marino

Been coming to this location for years. They are not one of larger locations that have tons of clothing, but typically have everything you need to fish locally. Have a decent selection of marine items and will order anything that is not in stock for you. Customer service has always been excellent for me.