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North Olympia Animal Hospital

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Olympia, United States

noahanimalcare.com
VeterinarianAnimal hospital· Veterinarian· Animal hospital

North Olympia Animal Hospital Reviews | Rating 3.9 out of 5 stars (5 reviews)

North Olympia Animal Hospital is located in Olympia, United States on 3523 Pacific Ave SE. North Olympia Animal Hospital is rated 3.9 out of 5 in the category veterinariananimal hospital in United States.

Address

3523 Pacific Ave SE

Phone

+1 3604566006

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Erin McGinnis

The vet is very kind. However, the staff does not know what Customer Service is. A few months ago, I went to pick up my cats meds and waited in the parking lot for an hour. They forgot to call me. Today, I went in to pick up the same prescription. There was an employee behind the counter struggling to ring people up because the system was freezing. The senior employees (nurse?) Were in the side office talking. A woman came in who had been in her car for over an hour. - I was shocked the 2 other employees weren't quicker to help the customers. There was so sense of urgency. Finally, the lead nurse came out to help the woman who had been waiting for over an hour. She was not wearing a mask. I let her know I am extremely high risk and have a brain tumor. Her response was not warm by any means. She quipped that she has a doctor's note and anxiety. I have been through extensive trauma and understand. However, she could have showed some sense of customer service and warmth. She did not. When it was my time to get rung up, I watched her in the office and she was rolling her eyes and venting. I understand what she was discussing may not be about our exchange. However, the whole scene caused anxiety for myself (not to mention I'm now worried and stressing about my own health) and was extremely unprofessional. Add in the forget customers outside who don't get calls and this evenings experience, I am going to shop around for a vet that appreciates my business. I wish the owner luck as it appears that business is not run with any solid or good management.

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Myriah Cayenne

Staff is so thoughtful and caring. Definitely would recommend bringing your fur babies here! They took great care of my Ollie

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Allison H

I have been a client for a little over a year. I have watched this hospital grow tremendously. With growth comes challenges and changes. A couple months ago, they were fully staffed and recently I found out they did a complete staff change which has left them short handed. Whatever the reason, I am not disappointed with the outcome. I called a couple days ago needing an appointment for my new escue\ for a check up, fecal and shots. I was informed Dr. Rom was out due to a family matter for atleast a week. The woman I spoke with was friendly, kind and educated. She spoke highly of Dr. Rom's medicine. During our conversation, I learned a lot about caring for rescue dogs. She even went as far as giving me a dog trainers contact information and THANKED me for taking in a rescue! I am excited to meet the new staff and continue to bring my pets here! You are all wonderful and I can't thank you enough for all you do.

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lindsey glisson

I took my 3 rabbits here to get spayed yesterday and my cat too get neutered. I am very pleased with the service me and my pets got there. It was really nice to be able to take all 4 of them in the same day. They even got to come home same day. Now, some vets don't send home pain medicine for rabbits but this one did, 3 days worth. My rabbits are eating so it seems that they are all going to be just fine. The receptionist soothed me by telling me their tech was awesome at putting rabbits under(rabbits metabolize things quickly). They also trimmed their nails and checked their teeth. I am just so pleased to have found such a good place to care for my pets. Feeling very thankful.

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Brandi Mcdonough

My cats my not always like going but I love friendly people there and always helpful

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