North Plainfield, United States
1099 US-22
N/A
+1 9087574000
In-store shopping
Oil changeRepair services
I purchased a new vehicle from this dealership, my experience was ok at the time. When I brought my vehicle in for a simple oil change, I had items stolen out of my car. Nothing was left in plain sight. One of the fine employees of Global Kia in North Plainfield thought unzipping my personal travel bag which was completely closed in my back seat and stealing items was a fine idea. What do my personal belongings have to with an oil change? I was told the GM was a fair guy and this would get straightened out. He claimed no cameras, no one admitted to it and the best he could do was credit my next oil change. Guy must be delusional thinking I would bring my car back so they can steal from me again. What kind of employees does this place hire? Place doesn't even deserve a star at this point. Stay away if you value Trust and Privacy. What a joke.
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Great experience! Went in looking to get out of my lease early since I was over on miles and I was able to get into something new staying in my budget! My salesmen Derek was awesome and did everything to make sure he got me exactly what I needed. If you’re looking for a new vehicle I highly recommend going to see Derek! I will definitely be sending my friends or family to him.
Most poorly run dealership I’ve been in in a long time. My sales guy probably should have retired 15 yrs ago and what should have been a smooth one on one sale turned into an all day affair as he was occupied helping 3 other customers at the same time while taking care of me (I was the 1st) Needless to say by the time I was handed the keys to my new vehicle I was exhausted and out of patience. Because it was so late by the time I left he couldn’t even be bothered showing me the controls etc and I was left to figure it all out on my own. They provide you with your first and third oil change for free. I just went for my first and the service department is run just as poorly as the front! I’ve never waited an hr and a half for a simple oil change when making an appointment. The communication is awful and unprofessional and I will definitely not return for services whether they’re free or is a charge!
I purchased a new Kia Telluride from Global Kia last week, and it was the best car buying experience I've ever had. I worked with Julio R, sales rep, and manager, Dario A. They were both extremely pleasant and professional. They listened carefully to what I needed and efficiently led me through the vehicle education and purchase process, which was totally straightforward without any pressure or gimmicks. Based on their performance, it seems clear to me that Global Kia values employees with competence and integrity. I will enthusiastically recommend family and friends to this dealership.
Great service. Leased my first car, 2021 Kia Seltos. Process was painless and great customer service. Was able to negotiate down to a price I was comfortable with. Derek and the assistant manager made me feel welcome and comfortable.
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Oil changeRepair services