North Conway, United States
1946 White Mountain Hwy
N/A
+1 6033564718
We rented a double kayak for a 3-mile trip. It was our first experience with this company and we very much liked it. They drop you off at one location and then you will get picked up at another location 3 miles down the river. They have tons of equipment, a lot of personnel and experience. Location is great, right on the main street of North Conway, plenty of parking there. The river is nice, water is super clean. There was a bunch of people on Sunday, but not crowded, just enough to not feel alone:) Overall, very nice experience and we will definitely come back.
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Rudest people I have ever death with. When making reservations girl was very friendly, but did not explain that my card would be charged and not refunded. She said they would put a hold on my card. Had checked the weather two days before going when I made the reservations and weather looked sunny and in the 80s. Got up that morning to go and the area was expecting thunderstorms all day, so not wanting to take my grandson and nephew out on the water when expecting storms I called to cancel. The young lady I spoke too confirmed they were expecting thunderstorms as well. Was told I could get a raincheck. Told them I would not have any other time to go and she said OK and hung up. Then I notice my card was charged for services I did not get. When I called I got a man on the phone, explained what happened and he was so rude and wouldn't even let me finish before he would interrupt and then just said OK and hung up on me when I told him I would not be using his place again. You need to inform people better about the charge and have better customer service. I was told not to go to this place and I guess I should have listened.
For those of you who are reading the reviews and making your decision on weather or not to use Northern Extremes as a Canoe or Tubing company for your trip down the Saco.....There are some unfavorable reviews on here, but let me tell you....Family of 10, We had a Ball! Northern Extremes was friendly, informative, they got us on a bus a quickly as they could. It was a very busy day on the river! They were just great and would use them again.
This place is awesome. Best people around! Nice clean vans! Excellent beach . 5 mile trip rocks!
Awesome experience, very friendly & helpful. TY for my best first time experience. I Highly recommend this company,we had a party of 8 and they were very efficient!!!
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