White Settlement, United States
8080 West Fwy
N/A
+1 8173672464
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly serviceRepair servicesService guarantee
1. No call or email alerting me that my parts arrived. 2. Call and speak to guy in parts at 12:59pm. He says they’re ready and I say I’ll be by in 10 minutes. 3. I arrive to the parts guy being at lunch (no notification when talking to him 10 minutes before arriving) only to be told by a sales associate that i have to come back when he’s not at lunch. I do not care if one of your employees goes to lunch. You all are Northern Tool. Not Thomas, not a sales associate. Northern tool. The company I gave my money too. The cashier should learn some customer service instead of telling someone who drove 45 minutes to get to the store to come back later. You can order tools and parts from numerous other nearby stores. My money will go elsewhere, I suggest you spend yours elsewhere too. The customer service at this location will ruin your day.
like
It ok for me here
Was able to find exactly what I was looking for and at a good price. Unfortunately did not have enough time to just wander around and check everything out. Amazing inventory.
Blake L helped us with our purchase today. He was very knowledgable about the product and patient with our questions. The store was very clean and well organized. Check out was quick and accurate.
They have every odd tool you need but there priced way to high on a lot of there mechanic tools. Harbor freight is much cheaper and 90 percent of there tools have a life time replacement. Customer service sucks I looked for someone for 10 minutes and when I asked the cashier she just looked at me like I was speaking Japanese. I only go there when I need something I can t find in HF or parts store.
Love this location! Always very helpful when I have gone in. Most of the time I’m going in for my husband and the managers and associates are always helping me find what I need for him lol.
Lots of little things and big things that are not so common usually gathered in one place. Has to be one of my favorite places!
Nice store, but they didn't have the sale item I needed and it would have taken 10 days to get it shipped to the store. They must do better.
Deli
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