Medford, United States
980 Biddle Rd
N/A
+15412454000
This place is locally owned and the people are amazingly helpful. The owner and staff are very knowledgeable about local places for hiking/kayaking/etc and genuinely enjoy sharing what they know. Definitely a place in the community to support.
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A great local outdoor resource. Scott and his crew go above and beyond to help you get the correct gear for your adventure. They have a wide variety of rental equipment, including bear canisters (which we used this last trip). They are a true local store, helping you out when you make a mistake (such as forgetting to pick up said bear canister and needing to arrive 10 minutes after they close).
Purchased camping and hiking gear and am impressed. Staff is friendly and knowledgeable about products. The store is huge and organized. I was looking for keen's and the associate sold me kid ones that were 20 cheaper. I was so excited to save money. The products they offer are of high quality.
These guys are super helpful, very knowledgeable, professional, and have a great selection. I've never had a problem with exchanges or returns (esp. as I'm someone who keeps my receipts for big purchases so as to help things go smooth in such an event), and they've even helped me repair worn or damaged equipment, which is above and beyond for any retail store, IMHO. I'd definitely recommend checking the place out.
Rented a kayak and related gear and they were polite and accommodating every step of the way. Great customer service. Would recommend for this type of service.
Perfect store for all of your outdoor needs. I'm from Florida so I am not aware of where to buy hiking gear on this side of the country (and even kind of ignorant to hiking necessities). I try to support local shops back home, so I am glad to have stumbled upon this great local outdoors store. I was looking for a daypack hiking backpack and the owner was very helpful in finding me the right one. Straightforward, no gimmicks. She could've sold me one double the price, but was honest in saying it probably wasn't what I needed. I highly recommend shopping here. Oh, and he sure to say hi to the store pup!
Expensive, staff was snooty. We were in the store for over an hour I had 500.00 in my pocket. No offered help of any kind. Yeah, I wasn't going to purchase a paddle board that day.. but I won't purchase anything from here.. There are plenty of sports stores with way better pricing and better selection. I 'll shop any where else first.
Very cool store and very cool owners. They really go the extra mile to help. They're competing with the big box stores. They're just local folks trying to build relationships with their customers.
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