Norwalk, United States
28 Cross St
N/A
+1 8007355379
Wheelchair-accessible entrance
The service here is exceptional and to be frank my interactions at this store are the only reason Optimum did not lose a customer. I was beyond frustrated with Optimum's call in customer service and their inability to solve my connectivity issues. I am so glad I went in person to this store. Shawn and his team went above and beyond to resolve my issue, even waiting for me to return with additional equipment after closing time to help me. I highly recommend this location.
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Despite what others say, I have always had good customer service here!
Went in to return a cable box. I waited outside in a line of 6 in front of me for 20 minutes and then I was told to go inside where I waited around 5 more minutes. I noticed that they were taking all the steps to keep people socially distanced and the place was spotless. The employees cleaned up after each customer. The person that helped me was nice, made small talk and completed my transaction quickly. Overall a good experience.
I always feel like I'm being scammed when I deal with this company. Overpriced.
Horrendous service! My internet has been on off for almost 3 months, scheduled appointments and no one ever shows up. The worst thing is that we pay full service for this, they are quick to take the money out of your account but take forever to fix your issues. I canceled this awful service.
Deli
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