Oak Harbor, United States
32785 WA-20 Suite #2
N/A
+1 3606753329
Renting from Windermere Oak Harbor has been the single most stressful and time-wasting experience I have gone through in my 4 years of living in Oak Harbor. While living in one of their properties, they were slow to respond to maintenance requests for the apartment (requiring multiple maintenance requests before taking action), gave no heads-up when building maintenance was being performed, and seemingly weren't able to answer their phones during business hours. After moving out, Jacklyn Allen was slow to respond to e-mails, leaving my roommate and I in the dark about the status of our moving-out inspections and processing. Two and a half months after turning in our keys, we received what little was left of our security deposit and a non-specific receipt totaling more than 900 for \wall repairs\ (that weren't required) and emoval of items\ (we left nothing behind in the apartment). But, maybe Ms. Allen is just a poor property manager and ours is an isolated experience. If you are active duty military, do not rent from this company. I really wish it was possible to leave a half-star review.
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Some of the managers are awesome! Jason and Stephanie come mind. But some.. just don't care about their clients. We're just a paycheck or a bonus to them. At least that's how I've been treated. While I understand this is a business, it's much more than that. You are not just managing property, you're managing lives! Empathy is needed. If you tell a family that they have 60 days to vacate your residence because it's being sold, you don't just say, \That's life.\ Especially when one member of the family is terminally ill. And when every house in the region is price fixed at 2400 [Canadian Navy BAH], you are not serving your community. You are fleecing us for in the name of profit for out-of-state real estate investors. Also, when a renter actually takes time to go over the lease and question the contents before signing, that's not \being hostile\, it's just us being diligent. Believe it or not, renters aren't lowlifes. We just didn't have generational wealth handed down to us by our parents to make a down payment on a home. We are no different than property owners, except that were have no rights regarding equal lending and redlining in this state.
My husband and I moved to Oak Harbor from California in February of this year and wanted to rent before deciding to buy. Windermere Property Management helped us find the perfect home. I have only good things to say about these folks. Communicating with them is quick and easy. Everyone there is friendly and professional. And when we do need maintenance done, they are quick to get someone to take care of it. All of the maintenance people that have come to our house have been top shelf craftsmen. From decks to electrical, Windermere finds the best people for the job. Thank you. I would also like to say that the people who own the home are wonderful. They care about their property and their renters. With that kind of rapport, we couldn't be happier. I highly recommend Windermere to anyone looking for a reputable management company.
I have rented a home via Windermere Property Management, Oak Harbor for three years. In that time everyone has always been very friendly and professional. Whenever I have had an issue they have responded speedily. Work orders are placed, emailed to me timely and the issue resolved promptly and thoroughly. I recently had my trees trimmed and someone even followed up to make sure all was well, and then sent the contractor back out to perfect the trim, without any initiation on my part. I appreciate their online system that allows me to easily pay my rent or submit work requests. I write this review from the perspective of a renter, but as such I can tell you that if you are an owner, who needs someone to manage your property, Windermere will care about your property and because of that, as a renter, I too benefit. Win, win.
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