O'Fallon, United States
1650 Kemmar Ct
N/A
+1 6362404400
They were expedient, easy to communicate with, very helpful and were so nice. You're in good hands with Sherman Towing. Great business. Thank you STS crew!
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15 minute response time, extremely polite young man Mr Q had my truck picked up quickly. Was very careful with my vehicle, thank you
People were professional and got my wife's SUV safely from its original parking spot to his destination was very happy with their timing so much so that I canceled the other towing company I was preparing to use. The prices are very reasonable also
Got to me in 10 minutes after waiting on Budget towing 2 hrs. Just as Sherman towing got there, Budget called and said they were on their way. I told them don't bother!Sherman was fast and reasonable.
Sherman Towing was very prompt. Initially curt, I wouldn't say friendly. The issue that I had with Sherman towing my vehicle was they caused damage to my custom painted wheel. I witnessed it occur. I mentioned to the driver whose response was \oh really?\ and checked the bed for damage and moved on. I show pictures below of the damage and how my car was on the flatbed unevenly which shows how poorly he loaded my vehicle. I promptly called dispatch who stated the driver will take pictures before and after delivery of vehicle. I said, no problem, as I took pictures immediately after the damage was caused and still on flatbed. I received a text my vehicle was delivered but I never received a call back. I called back and no one answers the phone anymore. Now, the damage may not seem a lot but due to the custom paint and brand of the wheel, it isn't cheap to fix. What a decent business would have done is just open the dialogue with their customer. Sherman Towing never looked at my pictures nor showed me their pictures.
Deli
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