Olathe, United States
13770 W 135th St
N/A
+1 9137385342
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Had a problem with older car, exhaust rusted thru. The mechanics had to do some extra work to get all the old off & new attached. They were very polite, explained all it would take to repair & replace. The price was little shocking! But when you have older car...shocking price is better than yrs & yrs of payments. Thank you Christian Brothers.
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The only place I would trust my car it's not a newer model so a lot of shops make up a lot of excuses of why things break and it should be on the road just to rack up bills for you to pay.when the vehicle is actually well maintained with low miles or even with high miles and well maintained. Christian Brothers does not do that if they go above and beyond to make sure that your car is road ready and you're getting the honest truth there's no surprise charges they communicate everything with you.they're genuinely there to help and they're amazing
We travel a lot on the road. We were in Olathe working on a project and our 2008 Suburban was leaking fuel from underneath the vehicle. We dropped it off at Christian Brothers for repair. They said the fuel hose from the auxiliary tank to the main tank was loose. We told them to move forward with the repair. They told us they smoke tested the system and that there were no further leaks and we were good to go. So we picked up the truck, hooked it up to our trailer to leave town, and took it to the gas station to fuel up and ... fuel leaked all over the ground. We took it back to Christian Brothers and they told us we had to leave it. There was nothing they could do at that time. We had to take our trailer back to our jobsite and leave the vehicle with them for further diagnostics. For communication, they always text with a question and you can approve or reply via the text. After three weeks we hadn't heard and called to follow up to see what was going on. They said they had left a VM with us - even though they had never communicated via phone prior - always via text. They needed approval to fill the tank prior to diagnosing, so they hadn't done anything on our vehicle! We told them to fill up the tank and tell us what was wrong with the vehicle and also that we weren't happy with their inconsistent communication. They filled it up brought it in for diagnostics. They then sent (texted) us a quote for 2500 to replace the auxiliary fuel tank. We chose not to do the work and drove all the way from St Louis to Olathe. Drove the truck home and took it to our mechanic who fixed it for under 700. The tank didn't need replaced - turned out the the sending unit was corroded and needed replaced. We felt they were inconsistent in their communication, lacked customer service skills, and either gave us an outlandish quote to get us out of their hair, or lack the general mechanical knowledge to repair a vehicle correctly.
Only been here a handful of times but the guys are always professional and helpful in telling me what the manufacturers suggested maintenance is for the mileage I’m at. Fully explain the pros and cons of services and if they are really needed at the time.
Deli
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