Old Lyme, United States
3 Machnik Dr
N/A
+1 8604341605
The care and love for every animal is unparalleled. Everyone should contact Lynn first when they are looking to add a new member to their family.
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Lynn is phenomenal. After having to put my 16 year old down, and knowing I still had all this love sitting around being wasted, I contacted Animal Control about a specific pet. She explained the adoption process and was willing to meet me right away. She even mentioned expediting the process. Unfortunately that particular cat wasn't a good fit for me, but she told me she'd keep me in mind. A couple of days later she contacted me not with information of a cat with her, but to recommend a woman local to me who may have cats I'd be interested to meet too. She went out of her way connecting me with that woman. And about a week beyond this, also kept her word and contacted about a new arrival she thought I would love. This still floors me! Talk about customer service! It's obvious she really loves animals and understands how important a good fit is in the long run for both the pet parent and the pet. I hadn't ever worked with an animal control before. I would highly recommend it now, and Lynn too.
Called to organize a meeting with one of the cats and missed a meeting that weekend because of a family member being hospitalized due to a stroke. I called again to apologize a day later and was very rudely told that I should have called and let her know that morning so she wouldn’t have to come in and DO HER JOB. She quickly said that he was adopted and hung up on me as well. She did not offer any other visits or simple kindness/understanding. Would not recommend this place for anyone looking for a smooth and understanding process by any means.
They do a wonderful job here and place all the animals. They need volunteer help and supplies.
ACO Lynn truly adores the animals in her care, and she is excellent at \matching\ them with the right humans. We adore our Buddy the kitty. The adoption fees are very reasonable, too. Highly recommend.
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