Bellevue, United States
700 110th Ave NE
N/A
+14254541242
I’ve been to several of the Omega boutiques in the US and overseas and as wonderful as everyone always is, the staff at the Bravern is still my favorite. I have worked with both Cesar and Colton to purchase watches, have them serviced, and buy accessories on several occasions. They are both incredibly helpful, accommodating, and honestly just really fun to chat with. Omega is known to take are of their customers, but it’s the personal touch from the staff at the Bravern that I truly appreciate and that keeps me coming back. They are not just looking to make a sale, they want to make sure that you love the watch you buy. Both times I went in thinking I wanted one watch, and then after talking to Cesar, seeing the watch on me, and then trying on his recommendation, I went with the watch he recommended. Neither were more expensive then the watch I originally wanted. When I’m ready for my next watch purchase, I know I’ll be back at the Bravern Omega Boutique.
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I've been buying pieces and accessories from this Omega Boutique since early 2017 & purchased about half a dozen pieces. Colton and Cesar are my go to people whenever I stop by. They’re very knowledgeable about their products and great to bounce ideas off of for current releases or potential future acquisitions. Know when you walk in there that you're going to be taken care of and treated with the utmost respect regardless if this is your first purchase or tenth, you can't go wrong with purchasing an Omega from this location!
Over the last year and some, I've been in to the Omega Boutique several times to window shop and make purchases. The entire staff is always very friendly and professional, from the gentleman at the door to Marina, Colton and Sarah. They support each other and do a great job at making the experience fun, before and after the purchase. One of my favorite places to shop!
Great selection of Omega watches and nice staff. Fortunate to have this here. I visited yesterday, didn’t buy yet but thinking about a constellation or aqua terra. Love this store.
My boyfriend picked up two ladies Omega watches for me. One for my birthday and one just because he wanted to surprise me. We worked with Colton at first and finally Cesar to complete both purchases over time and I cannot say enough on how helpful and patient they both were with our many questions and discussions on which model would work best. These gentlemen are great to talk with about watches and are very knowledgeable with the products they carry, without all the "pushy" feelings you get from other jewelers here in the PNW. I look forward to other purchases from this location.
I have not had good experience at this boutique, particularly with Ms. Marina on two occasions. On my last visit, I walked in with a mindset to make a purchase but during all of the time I was there, it felt like I was inconveniencing Marina by asking to try on the Speedmaster or trying to explore the timepieces. Its hard to describe in words, but its that feeling when someone wants you to go away. It was just off-putting to the point that I ended up making my purchase on omegawatches.com. Will avoid going here. The experience here was opposite to what I enjoy at local someone like Alvin (Rolex, Brietling etc. AD).
I had a great experience. Marina was working with me and showing me what I wanted to see. They were extremely helpful. And no one was pushing me to buy a watch (I had come in just to try some on to see if the size of a particular watch was right for me). They even gave me 2 free complementary magazines about the Seamaster and Speedmastet watches! I didn't expect that, given I am a younger man who doesn't exude an aura of wealth. I will definitely be going there again.
Big thank you to Ceasar and Alexander who provided excellent customer service this evening. This is a great boutique with very welcoming staff. Hoping to make more purchases here in the near future
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