Boca Raton, United States
6000 Glades Rd
N/A
+15615440007
IAN and everyone do a wonderful job of showing you the Omega products. We have bought 3 watches there and their service is amazing. We also took in an Omega from 20 years ago and they completely refurbished it to like new condition. Highly recommend this store!
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11 out of 10 service from this boutique. Eric will always take care of any technical issues and shilo the manager is very good at knowing customer needs. Thanks for your help
The staffs are very kind and helpful. I feel very comfortable shopping there.
Omega claims they have great customer service but I beg to differ. I bought a watch at a omega AD in California and brought my watch to get sized here. They were since enough to size it for me but when I got home the button on the clasp was not working. Long story short, I have a 5 day old watch that is stuck closed and The store says my only option is to send it in and wait up to 8 weeks. Stay away from Omega, I never wore the watch, it should be replaced, I shouldn’t have to wait 8 weeks for a brand new watch that worked fine before I brought it in to get sized: spend the extra few dollars and get a Rolex or AP.
Walked into the store where I was promptly greeted by the friendliest people in retail. Needed a nato band put on my Omega Seamaster neither which I bought from this location. They put did it within minutes, gave me a tool to do it myself the next time and didn’t charge me a penny!! Unbelievable service by the entire Omega store in Boca. Special thanks to Ian. Will definitely buy my next watch here.
Absolutely wonderful service. Eric was a pleasure to work with on many levels. The entire staff was accommodating. I'm very pleased with my purchase and also with the experience. Excellent customer service all the way. Thank you!
Always excellent service at this location, the manager shiloh has excellent product knowledge and if she isn't there the associates Ian, anthony, and Eric will ensure that you have a excellent experience.
Friendly, Knowledgeable, and professional. You can't find a place with better service. Joseph is the best---trying hard to help, yet not pushy at all. If you're ever thinking about getting a fine watch, you have to stop by this Omega boutique!
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