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Onion Creek Luxury Apartments

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Austin, United States

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Onion Creek Luxury Apartments Reviews | Rating 3.1 out of 5 stars (5 reviews)

Onion Creek Luxury Apartments is located in Austin, United States on 10701 S IH 35 Frontage Rd. Onion Creek Luxury Apartments is rated 3.1 out of 5 in the category apartment complexapartment buildingapartment rental agency in United States.

Address

10701 S IH 35 Frontage Rd

Phone

+1 5128139468

Open hours

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K

katherine leland

I absolutely loved living here. Even though there was a lot of turnover in staff they were always very helpful. The complex is always clean and quiet. They returned my deposit in a timely manner unlike other places that make you fight for it.

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Maceo Johnson

I moved here a few months ago because I needed to live closer to downtown Austin. I recommed this place 10/10. The move in procedure (signing all documents, paying the security deposit, etc.) was super easy and quick. Shout-out to Megan, who from the first minute on interacted with me in the most professional and friendly manner. She answered any questions I had in a very timely manner and went above and beyond to make sure that my happieness as a resident was ensured. I have amazing neighbors and feel very welcome and safe here. The units are clean, modern, and definitely worth their price.

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Camaille Clennon

I actually will say 4 stars for apartment layout but 0 stars for office management- unprofessional - Garbriela S. - hangs up on customers when she does not want to take accountability for her errors which is 6000 billing error when I did my due diligence sent in my document promptly. Make sure when you move out to make sure you don't have any mistakes made by negligence.... because they will just brush you off and tell you ... that your file is closed! Luckily I was able to resolve it without having to file a complaint with HUD. If it was not for the that would of gave them 5 stars - may be management might turn over again

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Robert Gonzalez

We've lived here for several years (apartment living for over twelve years) and as my family needs have grown, I've moved into different units. We have enjoyed living here, and found the customer service to be some of the best ever ever had with apartment staff. The units are decently priced and my family had plenty of space. The community was friendly and helpful, which is good and not always present in an apartment complex. We felt safe and concerns were responded to promptly. If we were going to stay in Austin, we wouldn't live anywhere else.

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L D

Moved here in Aug, so far the service request has been completed pretty fast.

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