Sterling Casualty Insurance Company

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Orange, United States

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Auto agency· Insurance· Auto insurance agency

Sterling Casualty Insurance Company Reviews | Rating 1.6 out of 5 stars (5 reviews)

Sterling Casualty Insurance Company is located in Orange, United States on 600 City Pkwy W. Sterling Casualty Insurance Company is rated 1.6 out of 5 in the category auto agency in United States. Sterling Casualty Insurance Company is an insurance company based at 1403 N. Tustin Avenue, Suite 370, Santa Ana, California, 92705, United States.

Address

600 City Pkwy W

Phone

+1 8009493274

Company size

1-10 employees

Headquarters

Orange, California

Founded

2004

Accessibility

Wheelchair-accessible entrance

Open hours

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Marjie Smithers

Alberto Hernandez is my adjuster in charge. He isn't that good in keeping in touch or keeping his words. My accident was last December 2019. He called to let me know my deductible will be sent out next day which he hasn't confirmed or answer any of my message I left on May 12, 2020. Never sign up for pronto insurance, Stirling insurance. This company is the worst when you are in a accident and it isn't your fault. Marjorie Perez

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mike Q

I'm as proves costumer with this agency NOT recommended at all for any costumer I quit from them before two years and i receive latter from collector request money Didn't know about it So please be Aware from these kind of company

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Robert Fuller

They never answer the phone. Customer service seems to have no ability to do anything but give excuses. The adjusters only talk to you when they want to and ignore you the test of the time. Checks for claims are as slow as molasses uphill in winter. They dont care that you their insured are out of a vehicle and the other party had no insurance, they will leave you to suffer and wait until they feel like doing the job our premiums pay them to do. Never again will I or anyone I know have insurance through them.. they are a sad joke of a company and should be forced to close their doors permanently. Department of Insurance has been given all the documentation and has started an investigation... maybe this time they can get them shut down!!!

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Rick Lorette

I never got my drivers renewal notice sent to me and received a ticket

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Julie Foley

Update...my claim with Sterling is now 7 months old and they are still unresponsive, despite my efforts to contact them over and over again. They have been dishonest and elusive, to say the least. I have now filed a complaint with the California Department of Insurance.