Orange, United States
20351 Acre
N/A
+1 7147448045
I love this place and their staff. I have taken bikes here on a number of occasions and they really go out of their way to help people. Small things they just fix for you and send you on your way! Repairs and service are easy to schedule and, even now at their busiest, they get things done pretty quickly and at a reasonable price.
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OVERPRICED, OVERPRICED, OVERPRICED! I called this company to consult about drain leak detection and I needed diagnosis. I had noticed that there's an appliance leakage but wanted to make sure that's not from the drain or slab leak. Jaime came to our house and after I showed the videos I took from the appliance he confirmed that the leak is from the appliance. Then he told us that another part of the appliance drain is leaking and he told us it cost 223 to fix that. I thought it's a quiet job to fix it, but he fixed it in less than five minutes!! Then I did the biggest mistake and asked him to replace two hose bibs and two laundry hose faucet. His price for all the above was 575 in total, however, when replacing the front yard bib a minor leak on the pressure valve became out of control and he said we should replace the entire valve, the cost for that is 625 he said. I asked him about the part, pressure valve, cost and he said it's about 200, but I checked afterward in Home Depot and it's around 100. At that time I had no option because without fixing that I didn't have water. Anyway, he fixed that and all of these jobs in total took about 2 hours. The next day another plumber came to my house to consult about changing the water heater and I asked him about those projects done yesterday by Jaime. I couldn't believe how Jaime overcharged me for those jobs. The other plumber gave me the service fee that was less than half of what Jaime charged me. I will never reach out to this company anymore. From my experience the tech was professional but they are way too OVERPRICED.
Jeff was the technician that replaced my water heater. He was prompt, meticulous, clean and professional. I would use Superior Plumbing again and would also recommend them to my friends and neighbors.
Great local plumbing services! George and Jeff are kind, pleasant, knowledge and efficient!
I just called Superior Plumbing based on my google search for a plumber in Orange CA and their customer service is unbearably rude. All I was asked is where did you hear about us & when I stated through a google search He states \oh that just cost me 80 bucks\ what the hell does that have to do with me how much he pays for advertising, I just wanted a bid. Don't worry Superior already moved passed your number & will be giving my plumbing needs to someone with better customer service.
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