Sunland Park, United States
1620 McNutt Rd
N/A
+1 5756354528
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
They turn rotars, not too many people do that.
like
I travel the entire 48 Continental U.S., and there are often times I'm in need of an auto parts store. My preference is O'Reilly. Though every store I stop in at has a staff that is frendly, courteous, an knowledgeable, my visit to the Sunland Park, New Mexico store found that the employee serving me (looking back, I should have asked his name) had taken friendliness to a whole new level. Bravo, O'Reilly Auto Parts! Michael Kenny Melbourne, AR.
Great customer service
Went to my local O'Reillys and had a nice young lady by the name of Iraiza. I went in had a battery for a friend i was helping out she was currently being deployed. Her battery went dead on her van and she had mentioned she had bought the battery around 2018, well Iraiza went out of her way to check some info on battery and was able to find my friends info to find out it was still under warranty. Thank a bunch O'reilly you have a great asset! Instead of her just saying NO we cant find it she went above and beyond.
The Service was bad today. 3 female working and only one on counter and she was super busy had to go across the street to AutoZone for service. I've have not had this problem before at this store.
customer service 5 start... this guy Juan B.. was very helpful, friendly & fast... better than other autopart places.. in & out in no time with exactly what I needed..
My issue is with Arturo, the store manager. I had to make a claim here at this store because an employee sold me a used part. I was paid out the claim, but ever since then the store manager has always treated me poorly. I'm never greeted by him, and have waited in line to be helped by him. As soon as I get to him, he's walked away, and I have had to wait again for another associate to help me. This is very uncommon for O'Reillys. I would recommend that you either go to another O'Reillys, or for a more convenient solution, perhaps try the AutoZone across the street. This is very disappointing to be getting these results from O'Reillys, it's very uncommon.
Customer service is great and they have a fast same-day on time parts delivery.
Deli
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