Whitsett, United States
6409 Burlington Rd
N/A
+1 3366031599
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Stopped to get windshield wipers, and Logan was so kind and patient while replacing them for me.
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Thanks Logan for finding what I needed. Quick service and plenty of stock.
I visited this store for the first time two weeks ago to purchase a car battery for my crossover. The gentleman sold me the wrong size battery and told me that they couldn’t install the battery. I found out the battery was the wrong size after driving to Durham to have the battery installed and my mechanic told me it was too big. I visited the O’Reillys in Durham on hwy 54 and Drake who assisted me with the return and purchase of the correct battery was AWESOME!!!!!! He spoke to his manager, told him my story that I had just purchased this battery from another O’Reillys 45 mins ago and I was sold the wrong size so the manager let me return it. (I had driven to the store with the new incorrect battery installed). AND, Drake installed the battery with no problem! He said he didn’t know why they didn’t do it there because if they did, they would have known it was the wrong size! He also sold me some felted round pads to use to protect the battery from erosion! He saved me a lot of hassle and his customer service was on point! Sometimes, being a female walking into an auto parts store or repair shop they will tell and sell a woman anything! Thank You Drake for fixing my issue!
Deli
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