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Benchmark Psych Services

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Orland Park, United States

benchmarkpsychservices.com
Mental health service· Child psychologist· Psychologist· Marriage or relationship counselor· Nurse practitioner· Psychiatrist

Benchmark Psych Services Reviews | Rating 2.9 out of 5 stars (5 reviews)

Benchmark Psych Services is located in Orland Park, United States on 11231 Distinctive Dr. Benchmark Psych Services is rated 2.9 out of 5 in the category mental health service in United States.

Address

11231 Distinctive Dr

Phone

+1 8004619533

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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D

d d

I just opened the mailbox and there is a letter for a family member with a return address from Benchmark Psychiatric Services. Is this family member having psychiatric issues? Are they dangerous? I am very concerned. The mail was misdelivered to the neighbors house and they are concerned as well. I know it is wrong to open the letter, but seeing where it is coming from maybe we should.

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Jennifer Holt

EXTREMELY DISSATISFIED with this place!!!! Been going here for years, paying cash mind you. Was pregnant had my son so obviously couldn’t take meds. Now I’m in need, desperately, I mean desperately!!! I can’t find anyone to take my insurance and they’re refusing me because they haven’t seen me in a little over a year. So they want to start me as new patient and Increase my payment 3x what I was paying!!! And you wonder why there’s a mental health issue in this world! Thanks benchmark, all the cash I had to dish out to you and meds to try to be okay... sorry I tried to stop to be ok for my son!!! And now I’m soooo NOT OKAY!

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Anna L

I like my provider, but the front desk service is very frustrating as I have to be very blunt about everything and almost extremely annoying to get my point across. I changed insurances and they still have yet to process my current insurance payment for my last visit almost three months ago! They keep trying to bill me the full amount which I do not need to pay due to my current insurance covering most of the full amount. I have called them three times, called billing three times, and called my insurance three times and both billing and insurance have said that they need to process my insurance. I could understand I would have to pay the full amount if I did not have insurance or my insurance did not cover it, but it does. So, I guess they will not be getting paid from this visit until the process my insurance if that is what they want because even my insurance is mailing me lots of letters stating I do not owe anything until they process my insurance. I’m tempted to switch providers not because of the providers but because of the billing services and front desk staff unwilling to help for almost three months to process my insurance! I do not feel like I am asking for a lot at all.

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jennac levato

Horrible company. Horrible doctors. No help you are just a number and a paycheck. Leaving for a private practice.

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Kyle S.

Today I went to a new provider and he asked me questions for two hours before recommending everything. I feel like he already knows and understands me better than Mary or Catherine ever did after years of going to Benchmark. They have always been quick to offer new medications that cost upwards of 100 to refill. They charged me for rescheduling an appointment within 24 hours but I have waited up to 45 minutes and no less than 10 minutes for my appointments. It was the first time I had to reschedule in almost 3 years of going there. I realize their policy is to give 24 hour notice to reschedule an appointment; my policy is not to wait 45 minutes for someone who charges 150 for a quick chat and blind recommendation of expensive medications. We spent multiple visits looking through notes, some of which were never taken from previous visits, which left us to guess what I had taken previously. I do not recommend using anyone at this provider.

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