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Office Depot

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Orland Park, United States

officedepot.com
Office supply store· Business to business service· Computer store· Furniture store· Office furniture store· School supply store· Computer consultant· Copy shop· Mailing service· Shredding service· Used office furniture store

Office Depot Reviews | Rating 4.3 out of 5 stars (5 reviews)

Office Depot is located in Orland Park, United States on 15202 South La Grange Road. Office Depot is rated 4.3 out of 5 in the category office supply store in United States.

Address

15202 South La Grange Road

Price range

$$

Phone

+1 7084033842

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Nick Velarde

I used to work at this store location from July 2018 to January 2020. The print center was always ran with efficiency, and was manned by knowledgeable, helpful employees. I got there at 11:50, I walked to the self-serve machines and both were not working. *sigh* There were some people in the store waiting for printing, so I let an associate know I was there for printing. As I waited, I browsed the store, and saw a box that was going to be thrown away on the ground near the back corner of the store. I took the box and was going to use it. Why would it matter? They were going to trash it. The general manager informed me that they sell boxes here, so they cannot give me a box for free.. Whatever, I bought an oversized box for 2 small books. I waited about five minutes for the other customers to finish up, once they did, it still took Ronald nearly 30 minutes to print and ring me up for 2 simple B&W sheets of paper. The best of all of this is that Ronald added a 2.50 fee because they apparently have a printing minimum now. He had to manually add this in, the system does not automatically add this in. I worked at the office depot in downtown Chicago on Grand Avenue until it closed on November 14th, 2020, we did not have a minimum printing fee. They charged me this fee even though their self-serve machines were down. They seriously couldn't waive it? Its not my fault their machines were broken. On top of all of this Ronald is extremely annoying and honestly pretty condescending. Office Depot is a dying corporation, I get it, you guys are struggling, but you don't nickle and dime your customers to make up for loss of revenue. You adapt, change, and innovate.

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Jeremy IsMyName

I pass multiple office supply stores that carry a larger variety of products in stock, to come to this store. Though the variety of products in the store is a little thin, they're happy to order anything that every other chain has, from furniture to ink. I truly come here for the customer service. From the first time I shopped here, Barb has gone above and beyond to meet every crazy need our business has come up with. She seems a pro at custom printing, a wealth of knowledge about her product lines, and somehow never seems frustrated or put out when I occupy her time. The rest of the staff has always been stellar as well. I'd venture to say that they are in the customer service business, with a specialty in office supply. Thanks guys.

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Mujahid মুজাহিদ مجاهد

I have been to this location many times and most of employee was very helpful but one bad apple spoiled my entire experience. Mr. Ronald the supervisor for print service is very condescending and taking advantages of a protected class. I accidentally left 5/6 pages of prints that I did yesterday and I thought I would get it before I begin my work @ 9 am. When I arrived at the store I noticed they don't open till 9:00 am but google map said it opened @ 8:00 am. So I waited and because I was expecting this to be very quick. Mr. Ronald did not help me to locate the prints on top of that when I offered to just print again to save both of our time he was very condescending and I told me I have to pay again as if I could not pay that 0.15 cents. I was just printing two guitar tab that I created myself and he again condescending way explained me what is copy right means like (c)..etc.

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Maksim Krupskiy

Great manager of the store. Employees are excellent

R

rpbp

Jasmine and tristen were to rockstars! They gave customer experience I have not experienced anywhere! I walked in with some printing job, they worked with me patiently, ten stars!

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