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Sherlock's Carpet & Tile

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Orland Park, United States

sherlockscarpet.com
Flooring store· Carpet installer· Carpet store· Flooring contractor· Interior designer· Rug store· Tile store· Wood floor refinishing service· Tile contractor· Wood and laminate flooring supplier· Wood floor installation service

Sherlock's Carpet & Tile Reviews | Rating 4.6 out of 5 stars (5 reviews)

Sherlock's Carpet & Tile is located in Orland Park, United States on 7110 W 157th St. Sherlock's Carpet & Tile is rated 4.6 out of 5 in the category flooring store in United States.

Address

7110 W 157th St

Phone

+1 7084290440

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Service guarantee

Open hours

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B

Beth Randolph

A big shout-out to Joe Sherlock for A customer service for delivering a carpet pad to me on his way home from work. I called the store at 3:30 and it was at my house at 5:15. It saved me a good 1.5 hours of time of not having to trek to their store on a cold winter day. It was something I really wanted and was tired of looking online for the last two weeks. Instead I picked up the phone, Joe gave me his expertise on what to buy, paid over the phone, and VOILA ... there it was at my door! A very professional young man Joe is. Love supporting family-owned businesses!

J

Jake Vickers

Couldnt have had a better experience here. The gentleman we worked with was had vast knowledge of not only their products, but design in general. He helped educate us on the product, and what we were getting for our money. He also was up front with suggestions on color and style as to not lead us astray.

D

Dante Brown

Summary: Horrible customer service. The first time my mother and I visited Sherlock's Carpet and Tile was almost 2 months ago in hopes of finding tile for my home renovation project. We had an associate come measure our home for new flooring. After the measurements were taken, we never heard back from him with an estimate. I'm assuming that's because the associate was bothered that while he was measuring our home, we had another company there providing us with an estimate for an unrelated service. I'll admit, it was a scheduling mishap on our part, but also very unprofessional for him not to provide us with an estimate after the fact. The second time we visited the establishment was last week in hopes of finding some carpet for my second home renovation project. The store was empty, so we received plenty of assistance. The third time we visited this establishment was today in hopes of setting up a measurement for carpet purchase. The store was busy and we received no assistance. The associate showed my mom some carpet and then went to go sit back down to get on his cell phone. Other customers in the store seemed to receive adequate service. We felt completely ignored, put off, and honestly a bit discriminated against.

R

Robert Pawlicki

We really dreaded replacing our carpeted bedroom floors with wood (how could we match the existing wood in the house, how could we move the furniture, how would we deal with the mess etc.). Because of my wife's allergies, though, we knew we had to do something. We talked with Don and he made the whole process simple and straight forward. He found us a very close match. Cesar and his crew were incredible and took great pride in their work. They were careful with our furniture and belongings, they were neat and cleaned up any mess. I recommend Sherlock and can't say enough about them.

D

Darlene Huisenga

Our entire experience with Sherlock's Carpet & Tile was superb. The sales rep, Tom, was very helpful and knowledgeable. The installers, Noe and his crew, were incredible. Our new basement floor looks great! We recommend this business highly to anyone looking for outstanding professionalism and workmanship.

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