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OurBus

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New York, United States

ourbus.com
Bus ticket agency· Bus charter· Transportation service· Buses· Bus company· Travel agency· Vehicles & Transportation· Taxis & Public Transport· Bus and Coach Company

OurBus Reviews | Rating 4.3 out of 5 stars (5 reviews)

OurBus is located in New York, United States on 79 Madison Ave. OurBus is rated 4.3 out of 5 in the category bus ticket agency in United States. OurBus is a regional transportation company created to make the feeling of traveling just as good as the feeling of arriving. Since 2016, we have developed a network of intercity, commuter and charter bus services that connect almost 100 bus stop locations across the US. We identify areas that need better transportation and work with only the highest-quality, vetted bus owners to provide service.\n\nWe bring together people between cities, suburbs, universities or tourist destinations to create a world where there are no boundaries to where people can live, work or meet.\n\nVisit www.OurBus.com or download the OurBus app to see our growing network of bus routes and buy one-way or round trip tickets at surprisingly affordable prices.,OurBus is a regional transportation company created to make the feeling of traveling just as good as the feeling of arriving. Since 2016, we have developed a network of intercity, commuter and charter bus services that connect almost 100 bus stop locations across the US. We identify areas that need better transportation and work with only the highest-quality, vetted bus owners to provide service. We bring together people between cities, suburbs, universities or tourist destinations to create a world where there are no boundaries to where people can live, work or meet. Visit www.OurBus.com or download the OurBus app to see our growing network of bus routes and buy one-way or round trip tickets at surprisingly affordable prices.

Address

79 Madison Ave

Phone

+1 8448006828

Service options

On-site services not available

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Junko Tsuchida

Very clean and I was very impressed by tips for how to stay safe in the bus while running. Compared to the other bus to Allentown in PA -NYC, everything is beyond exceptional! Especially \PRICE\. I was getting angry about the other bus service to NYC, who was the only bus service in the area, yes, there used to be two before but it got to the only one about 2 years ago. Then , no competition for the company, they have kept raising the price, almost every month. Especially during Pandemic. I was furious. People have needed transportation to NYC since March , they are the ones who work for low wages, they are likely essential workers, they can not work at home, then the company keeps raising the price 10% every 2 weeks??? Taking advantage on the workers?? No mercy??? Round trip is 80 now compared to 64 2 months ago?? They do because they can??? I know about the company well, they are totally fine in business, so I was so angry. Then \OurBus\ started a business between Allentown and surrounded area to NYC !!!!! On peak, already 10% lower. off peak? 25% lower price.I want to add on one more. Also I can buy a ticket on their app by my phone. They manage 50% capacity, if they reach the capacity, I can not simply buy the ticket, so I know so. Compared to the other one, you have to buy a physical ticket at a gas station(!!!) then make sure to get a line earlier otherwise you are being cut if they maximize the capacity(100%, not 50%!!) on the bus, you have to wait for the next bus, for hours. You might miss to work in NYC on the day. Thank you OurBus!!!!! You are the BEST.

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Just B

I went from having a scary horrible experience with another bus (hint: its gray) not practicing social distance and sat next to a girl that was using and doing some extreme things with a complete stranger. OurBus practice social distancing and does not allow drug use or any forms of intoxication. Where it is really being enforced. Seats were comfortable spaces and the driver was super uplifting and communicative. This will be my go to bus for now on.

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María de Elía

WORSE EXPERIENCE EVER. I bought a ticket for a trip on 02/08 from Nyc to Tysons VA. The bus had technical problems since the moment we started. After 10 mins of a scary and noisy riding, it stoped working and we had to wait an hour for another bus. The trip had 4 bus stops and they didn't drop me where I paid for. The worst part was when I couldn't find my suitcase that I left on the bus trunk. One of the drivers said he accidently left it on the street. This sounds ilogical, unprofessional and suspicious. If you read other reviews (like the ones on Trip Advisor) you'll find this happened to other customers as well. Suspicious. I've been calling Ourbus everyday, the customer service is incompetent and good at inventing excuses. Suspicious. It's been more than two weeks now and I lost all my winter clothes, my computer and stuff with personal value I cannot replace with money. Update: The answer I got today (02/24) was that they would reimburse 100 only if I delete this review. What a shame. This is the way they treat their customers.

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Teresa H

I took ourbus this past Friday evening 9/13/2019 from NYC to Bethesda, Maryland. The bus stop in NYC was easy to locate and close to my midtown office. When I got to the stop 20 minutes early, the driver and another employee were there helping people load their luggage underneath the bus. I ended up not needing the luggage area in the undercarriage because the overhead storage area had more than enough room for my average sized dufflebag. The bus itself was clean and spacious with comfortable seats and footrests. We left on time and despite a little rush hour traffic we arrived on time as well. The driver was kind and kept people well informed as to when we would get to their stops. The stop in Bethesda is right next to the White Flint Metro station so it was easy and safe to get around once i got off the bus. The ticket itself was 10 and well worth the convenience, comfort, and even a free bottle of water I was offered.

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Giizmo Faulkner

It was less than 20 people on the bus. Bright and early. The Driver was punctual and respected this Covid Problem. Great Driving. Definitely will travel with OurBus more. And great price .

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