Burlington, United States
37 Church St
$$
+1 8885474327
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
This place is amazing and I love it. It's my brothers favorite gear store ever. We visit every time he comes up!
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Not for older bikes While the retail store is fantastic their bike shop is mainly for new road and mountain bikes. I have an old bike with old school shifters (photo, not mine but same model) and the minute I left the store following my tune up the shifter ripped the wire out. Went back, they fixed it for no charge. But then less than a week later same issue. I fixed it with a friend at that point. Also they forgot to put caps on my new tires I bought from them. If you have a modern bike I bet you’ll have better luck but older bikes should probably stick to old spokes home
This is the best gear store in New England. It has the best selection, an incredibly huge inventory of brand new, cutting edge hard goods and clothing/footwear, but also tons of discounted gear, samples, closeouts. Also, the basement has a well organized Consignment section for used clothes and gear for all ages. Best sock selection in the state. To top it all, the staff are friendly, welcoming and very well informed and experienced without being condescending. I found all of the Christmas presents for my entire list in one stop. Also, the shop is obeying strict COVID-19 safety protocols, and offer curbside pickup and free shipping over 49. Highly recommend.
I just order from them for the first time yesterday. I order a pair of new skis yesterday at 3:00 p.m. and they were delivered to my home in New York City by 12:30 p.m. today. And they had communicated with each step of the process with tracking info until the product was delivered to my door. The service is impressive.
Super helpful and responsive with online orders. I also am so happy that they are really taking the effort to keep their staff and customers safe with their door greeter. Some people are getting all upset with that but I think it really shows how dedicated they are to trying to operate safely. They will always be my first choice for outdoor gear.
Love the store. I've bought many gifts for outdoorsy friends here - books, climbing gear and hiking boots. Appreciate their efforts to keep everyone safe during Covid. Putting an end to this pandemic is a team effort.
I ordered boot covers for cross country skiing. Had an issue with Fedex shipping (not OGE fault) and Hannah at Outdoor Gear Exchange made things right instantaneously. Not kidding. I have never received such prompt, pleasant and perfect customer service online. I think this is a company one can trust.
Great place to find good deals on winter clothing. I just found winter jackets, boots, and hats for my wife, kids and me at an excellent price. Back packs too. You may have to dig around a bit to find what you want in the second-hand area but it's well worth it.
Deli
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