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Commerce Bank

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Overland Park, United States

locations.commercebank.com
Bank· Car finance and loan company· Check cashing service· Financial institution· Investment bank· Loan agency· Savings bank

Commerce Bank Reviews | Rating 3.3 out of 5 stars (7 reviews)

Commerce Bank is located in Overland Park, United States on 9501 Antioch Rd. Commerce Bank is rated 3.3 out of 5 in the category bank in United States.

Address

9501 Antioch Rd

Phone

+1 8162342250

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

Mon
8:30AM–5:30PM
Tue
8:30AM–5:30PM
Wed
8:30AM–5:30PM
Thu
8:30AM–5:30PM
Fri
8:30AM–5:30PM
Sat
9AM–12PM
Sun
Closed

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E

Emily White

The lobby is open, but you have to call when you arrive for someone to let you in. Their interest rates are low so we didn’t open a new account, but Jill was nice very helpful in getting us information and updating information on an old account since we recently moved.

D

Daniel Goodwin

You now have to pay a subscription fee to look at your account history. Closing this account next week.

S

Sunshine

What a a shame! They hire incompetent notary public. My parents have an account with Commerce bank checking, savings, credit card. Because of this, We requested a service that is free for having an account with them. The notary public was incompetent and did not take the time to read the document to say the least. I went in to the public branch to notorize a timeshare deed, the first time they made me print my name where my witnesses were supposed to sign and print. I went ahead and trusted the work the notary public had done and sent it off to the timeshare corporation, however, I was sent back the document explaining that the document was noticed wrong. This was a time sensitive document and I trusted Commerce Bank to be competent. Second time, during COVID-19, I went through the drive through and asked to get the document notirized for the second time, here I am giving them a second chance, they told me that they could not help me because a person that is abroad who had already notorized the document via the US Embassy was not there......... unmmm are you ...... or what????? Clearly you do not know what you are doing and clearly because I showed up 15 minutes before you closed you decided to tell me that you couldn’t help me, and clearly you did not read the rules to the document. Incompetent, incompetent, incompetent, please read next time someone brings in a document to get notorized, you will save customers the time and money if you do your job right!!!!!!!!!! If your thinking of notorized please read the document before you have me sign and then tell me you can’t help us and then tell me to go print another page.They told me go print another page, as if I hold the power to print a legal document from my own home . Pleas train your employees the same way and to follow the policy!

C

Cooper Hart

I've had a number of issues with Commerce Bank since I switched over to them last year. One of the major issues was problems with my debit card. I started noticing many websites would not accept my card, although I had way more than enough money in my account to cover the purchase and any transactions that Commerce had not completed yet. When I tried to call to fix the issue, the automated system had me looping back over and over their options with no chance to speak to someone. When I went into the bank and explained the issues with online purchases, the teller just printed me off a new card, same numbers. Obviously, that did nothing to fix the issue. Tellers at the Shawnee branch were constantly slow and messing up. The Antioch branch is more helpful, but it's issues with the bank itself that are sending me away. Transactions take forever. On Saturday, I had 6 days worth of transactions all come out at once. I had enough money to cover it, I had been watching and waiting for them to come through, but I would rather not wait and wonder if my bank will do its job. Commerce Bank is really not worth its trouble.

D

Denise Rhodes

Always friendly and very helpful.

J

James FitzSimmons

Multiple locations. Fast service.

H

Hai Dao

Great service

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