Overland Park, United States
4709 W 119th St
$
+1 9134690040
N/A
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Women's clothing
I picked up curbside pants yesterday and the dressing rooms were closed. I came home and tried them on and they don’t fit. I called to see how to return them or exchange them and was hung up on. The second time I was put on hold. The third time I could hear them talking and they hung up on me after listening to them talk for five minutes. Very frustrating.
like
They have many styles and sizes of women's clothing. Most clothing is towards the middle to higher priced items. High quality fabrics. Helpful staff. They have current styles of clothing. They stand behind what they sell. They also have a website and a catalog, where you can find other clothing. They sell shoes as well.
I have been a loyal Talbots customer for over 30 years. The other day I went in to pick up a few items. No one down in the Missy section was acting like they wanted to help me so I went up to the Petite section. I stood there and waited while the woman behind the counter was busy on her cell phone. No one was looking on the floor paying attention to the customer. I waited and waited and finally cell phone woman looked up and saw me standing there. No \I'm so sorry for your wait\ -or- even a simple hello. What I got was \I was helping a customer on my phone.\ Uh - seriously? I'm a customer too and I was standing there with clothes and a credit card. Yikes -
Everyone is so friendly and helpful. The quality of the clothes is excellent. It's a great experience.
I went with my wife recently and she had a wonderful experience. The staff was extremely friendly, happy to go grab clothes for her, and all the clothes seemed to be quite high-quality with reasonable prices. Keep up the good work!
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