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Rock Tops Fabrication

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Owings Mills, United States

rocktopsfabrication.com
Granite supplier· Countertop store· Retail

Rock Tops Fabrication Reviews | Rating 4.6 out of 5 stars (4 reviews)

Rock Tops Fabrication is located in Owings Mills, United States on 18 Gwynns Mill Ct. Rock Tops Fabrication is rated 4.6 out of 5 in the category granite supplier in United States.

Address

18 Gwynns Mill Ct

Phone

+1 4103634267

Accessibility

Wheelchair-accessible entrance

Open hours

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M

Mike Cunneen

After almost 12 years, we needed an adjustment/repair on the counter top's connection to the sink. I called Nicole who was super professional, timely and courteous. Her team of skilled workers quickly assessed the problem and then fixed it to our extreme satisfaction. I would recommend them to anyone looking for counter tops. Thank you Nicole and team!

K

Kerry Johannssen

I use the Team at Rock Tops for all of my clients' stone countertop needs. They have a great showroom as well as a nice sized remnant selection. All of the sales team is wonderful in their response times to any/all requests. The Back office Team is equally great, most recently, Nicole was extremely helpful to me. I can't say enough good things about this company, I highly recommend them.

A

Arby Lee

What an absolutely amazing experience from day one. So accommodating, friendly, amazing countertop and customer service. DON'T go to big box, go here.

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C C

Wish we could give a negative rating as a specific warning to potential customers. We purchased 1 very unique and 2 special granite slabs from a different company, but our remodeling contractor insisted that we use Rock Tops for fabrication. - We paid a huge fee for transporting 3 slabs to Rock Tops. - When marking the cutouts, the Rock Top person kept avoiding the most interesting areas in the granite and was very irritated when we pointed out the features we wanted included. It was a hassle with each cutout. - All interactions were very unpleasant at best. - The kitchen has 2 counters each with a sink mounted under the granite. For both, they put a seam in the middle of each sink!!! Any reputable fabricator knows that is a disaster, especially for under mounting because water will weaken that seam. - We chose a unique slab for a large island with formed edges and holes for electrical outlets. During installation, they refused to seal the formed edges and the rings inside the holes. This was absurd because it only took extra swipes with the cloth and chemical sealant. They argued with my husband who finally said we would get the sealant and do it ourselves. They smiled and said we would not be able to purchase the sealant. - Before any cuts were made, we requested that all pieces, even small ones, be returned to us because they would be used in another project. In the end, we were told that ALL the nice pieces from the unique slab were lost!!! We kept trying to pursue the issue and their only compensation was an offer for us to pick something from their leftover stock materials. BEWARE! BEWARE! BEWARE!

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