Ozone Park, United States
102-09 101st Ave
N/A
+17188052204
My beloved pet cat Stan passed away peacefully in bed with me his mom on February 15, 2021. Joe came within two hours picked him up gracefully and I got him back today in a beautiful wooden box with his name in gold and his paw print and also a certificate from the rainbow bridge with his name on it. This process although painful was done with kindness and grace and I highly highly recommend this crematory and Joe and I thank him for his compassion.
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This will be my last review for Joe. I found him 4 years ago and I was fortunate enough to find someone that was so understanding and empathic to our loss. He took our Lucky and we received him 1 week later. However, our family still had our Shea and although I told Joe jokingly I hope I never see him again, I knew there would be one more time. It came on December 31, 2020, our beloved Shea passed leaving us with the biggest hole in our hearts. I called Joe again and he came to pick her up on New Year's Day. While most of the businesses are closed Joe made his way to us and with such care and consideration took our girl. I am so surprised at the negative reviews, as I have had 2 separate experiences 4 years apart and I wouldn't pick nor trust any other place. So Joe, I would like to say thank you, words can not express how grateful my family is for your empathy, consideration and sincerety, for not rushing me and listening to me ramble about my girl to ease the pain of knowing I'm finally taking her home for the last time. I highly recommend this company to handle such a difficult time. 5 stars all the way.
If you want to make sure you are getting your pets ashes back, this is the place to do so. They even give you a print of your animals paws along with the ashes. I felt my pet was safe with this place. Thank you! I would refer this place to anyone who loves they pet and wishes the best for them once they pass to the next place where they are no longer suffering.
We lost our precious kitten Cotton, suddenly and quickly. From the time we made the phone call to acpc, to the time we picked up our fur baby we were treated kindly. We are extremely satisfied with Joe and everything he did to make this process an easier one. My husband was very touched by the paw print Joe had made for us. Thank you again for your great customer service.
Amazing service. It is extremely painful when losing a pet and they came and picked up my cat’s body at 5 in the morning. They were very careful and professional about everything. The little box and paw print is really perfect and cute, it made us feel better knowing that our cat was taken care of.
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