Plano, United States
909 W Spring Creek Pkwy #210
N/A
+19725174969
I should have listened to Jonathan Lee. Arrived at 3, open sign was lit, but doors were locked. No one there. Figured maybe they had to step out for a moment, or use the bathroom (in which case, put a sign on the door letting people know!), so I went to run some other errands, came back a little over 30 minutes later, same thing. Another potential customer was there ringing the doorbell, no answer. If you need to lock your doors during business hours, put out a sign and kill the open sign..... Edit in response to owners reply: "Please accommodate us when we are not available either making school runs or taking a break. Come back that’s all." I did come back, the door was still closed. Rather than creeping my profile (seriously?), you could just listen and put a sign on the door / turn off the open sign. Rather than listen to the issue, and try to resolve it, you chose to spend time going through my personal profile, and attack me. All I asked for was you to put a sign on the door, which would have taken far less time or energy.
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Mr. Kish is Awesome, thank you for helping filled my taxes!
I walked out after first being silently stared at by the man who reluctantly came to the counter. Then, I told him I wanted to ship something - no response. He then asked me, "what were you doing over there?", 'there' meaning what appeared to be a self-service check-in I had been feebly attempting to use, since no employee had yet appeared. I said, "I'll go somewhere else." He said, "Please do."
I love the service offers and they are the best for me so far
Very rude. Horrible customer service. I recommend taking your business elsewhere.
I have been using this pack and ship location since 2014. These guys are amazing and very helpful. From easy package drop off system for their customers to making Copies/Printing/Faxing/Scanning etc.. Place is tidy, organize and good customer care. Staff is always kind and nice to me. I highly recommend this place for your shipping or office works.
Shipped a package on the 14th. (Plano TX location) Via them and usps. Weighing 3lbs. Cost was 35 And still not delivered On the 16th I mailed 2 packages to same address One of them weighing 12 lbs and only cost 31 And was delivered same week. This place is a scam and takes advantage of every one who goes there If they are willing to do this on shipping, what curves are they taking on tax prep. Maybe the IRS and USPS needs to go in and audit
I have been doing my Taxes at this office since 2012. Great People!!! The neighborhood Pack N Ship Postal Place is also Highly recommended….
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