Cedar Park, United States
202 Walton Way Ste 192
N/A
+1 5122607011
Wheelchair-accessible entrance
Keep calling but no one answers either number. They both go to fax. Interesting and moving on.
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HORRIBLE NEGATIVE EXPERIENCE!!! I made a mistake going to this store because I was over next door at Benjamin Moore and needed to mail & send back few items on Amazon return. The middle eastern man was SO RUDE and basically yelled at me and said we don't do returns for Amazon! He would not even get up from his chair & computer to assist me. He said leave the other boxes on the table . He never said Hello or Thank you or Good bye!!! I get great service at the mail and ship over at Parmer & 1431 next to Subway & Starbucks....
Excellent service and great business attitude. I made a trip to this store 3 days in a row because of problems with shipping with DHL (not store's fault at all). VK was more than cooperative by calling DHL when I was there and helping me repack my returned package. When DHL returned my package for the second time VK refunded my money no questions asked. I would go out of my way to do business with this store just because of their professionalism and service attitude. Highly recommended.
We always look for Pak Mail they are known for great customer service
Needed a notary service. I called first and he quickly answered the phone and let me know that he was able to notarize. When I got there, he helped multiple people and me quickly and efficiently. Small price to pay for excellent customer support and service. I will be going back.
Pak Mail in Cedar Park is the best! I have used other Pak Mail locations and Cedar Park is by far the best. Rob is very helpful, knowledgeable and patient. I brought in an oversized item to this location after going to 5 other places. No one offered suggestions on the best way to ship or how to ship this oversized item. Rob was extremely busy with about 6 other customers and about 10 people in the store for shipping, notarizing, etc. and he was very patient with everyone. He was working solo that day but did a great job and with a big smile. I will definitely always use this location for all my shipping needs! Thanks, Rob!
Such kind hearted people! I brought my grandmother to notarize a document and she has some trouble walking and it takes us awhile to get out of the car, we had been running around all day so they were kind enough to come out to the parked car so she wouldn't have to get out! Definitely would give them my business again and recommend others as well because of the personal friendly neighborly service!
They are extremely helpful and courteous. I will always be sending mail through this Pak Mail in Cedar Park. Story time! This one time, the address on the package was incorrect. They had shipped further down the line and it ended up in New York. I got a phone call asking if the address was correct and if it needed a different address. I double checked my address book and kindly repeated the correct address to them. I also gave them a phone number to contact just in case they needed it. They were kind enough to call me to check the address. Awesome service!
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