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A. C. Imports, Inc.

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Palatine, United States

acimportsjaguar.com
Car dealer· Race car dealer· Used car dealer· Jaguar dealer

A. C. Imports, Inc. Reviews | Rating 4.2 out of 5 stars (8 reviews)

A. C. Imports, Inc. is located in Palatine, United States on 1410 W Northwest Hwy. A. C. Imports, Inc. is rated 4.2 out of 5 in the category car dealer in United States.

Address

1410 W Northwest Hwy

Phone

+1 8772177594

Service options

In-store shopping

Offerings

Oil changeRepair services

Open hours

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Claudia Austin

The showroom is spectacular. The service department is so clean. They are very helpful and make you feel like you are a VIP! I like that they work fast and deliver your car on time as promised.

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Tom Schnur

Jake was great in helping me with my XF Purchase. The whole staff goes out of their way to make sure your happy. If your in a market for a Jaguar, AC Imports is the place to go.

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Dave Wasserman

I've been coming to AC Imports in Palatine for years. The Jaguar service people really know the product better than most. I fell in love with the new 2014 F-Type, but finally settled on a new Jaguar XF with All Wheel Drive. I was surprised to learn that Jaguar makes a few All Wheel Drive Jaguars. One of my neighbors here in Barrington said my new Jag drives better than his All Wheel Drive Lexus 400LS, which surprised me, because he loves his Lexus. Thank AC Imports Jaguar for the great sale price too.

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Gomer Pyle

I recently purchased a 2014 XJL and I Iove my car. The manager Frank was friendly, patient, and courteous. He did not give me any of that high pressure car sales talk which I can not stand. I was able to leave the dealership in one piece and come back over the weekend to purchase my car. Two weeks later when I hit a massive Cook County pot hole and ruptured my tire and broke my rim they had my car towed in and fixed everything at no charge. WOW!!!!!!! Brian, gave me great service with a smile and I even got a free loaner car for the day. These people know what great customer service is.

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Jim Roal

Bought an XJ here in 2011. They have the best cared for cars. All indoors and spotless. Buying experience was all good. Car was very good. I would buy from here again. Had to visit this dealer for a repair 4 years later. We were on the road and had a pressing issue we needed addressed quickly. They spent 3 hours with the car, mostly to try to upsell a bunch of service work. Some of it had already been done recently elsewhere yet they claimed it needed it again. For instance, the drive belt was less than 2k miles old and they claimed it needed it again The suspension leak could have been diagnosed in seconds since you could hear the air leak from outside the right rear yet they charged an hour for troubleshooting this obvious issue. As a former mechanic myself, I would have charged 0.3 hour and given the customer an estimate for the suspension issue. I think they spent the hour trying to upsell stuff, some of which the car didn't even need. This sort of thing is typical in this industry. I expected more from a Jaguar dealer.

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Carl Bauer

Still family owned and operated and if you want a great shopping experience please ask for the owner Fino and you will be in good hands!

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Florian Ritter

We just bought our Saab 9.3 2010 Convertible and had it shipped to Texas from A.C. Imports. Mr. Fino D'Agostaro and Mr. Scott Warner were most helpful and provided great reliable service with quick responses to our requests. Everything went smooth, definitely a company to recommend and we appreciate their professionalism. Florian & V. Ritter

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John Lloyd Clayton

Great service and helpful staff. They've been in business for decades, and have stuck with Jag through all of its incarnations (from British Leyland through Ford and now with Tata). Jake and Fino were clear, organized, and helpful in discussing options, Glen in Finance helped with payment plans, and each worked within the parameters I set in order to get me in a new Jag. Mark in Service was helpful, too, servicing my old XJ. I'm loving my new XE; I'll definitely work with them again.

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