Winston-Salem, United States
612 Hanes Mall Blvd
$$
+13363313980
N/A
We stop here every time we travel through the area. Never had a bad meal. The lunch bento is a family favorite.
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I went in to place an order for my coworkers and myself and the two women were very nice and helpful. Good lunch specials and prices
Wait time for delivery was a little over an hour. Fine. I ordered Chicken Thai Fried Noodles, with no onions. Not so fine. Please see the picture below. No that's not the camera lighting, or a special sauce...it's pink noodles, boiled in what tastes like diluted sweat. With onions. I didn't like it, and the order was messed up, ok no problem. I decided to call back and alert them of the mistake. Their response was: bring in the food to the restaurant and "we'll see what we can do." (I paid the delivery fee and tip for a reason. It's 25 degrees outside, and......it's 25 degrees outside. I am not happy). Prior to hanging up, I asked to switch to a different, less expensive order, simply because I wanted something that had a quick preparation time. And of course, I was not about to eat those Fear Factor noodles. Long story short, I showed them the food, with onions, and they DENIED THERE WERE ANY ONIONS... as I'm staring down at the onions. They refused to take the food back. And they refused to switch the order, unless I purchased a new order. Most importantly, they refused to refund me. In other words, I drove 20 minutes in the cold for nothing, and I'm still hungry. Very disappointing experience.
While waiting on our food, we killed a baby roach on the table. When we brought it to the attention of the staff, they brought us a new napkin with no other comments. The chop sicks are plastic???? Once we got our food, we wrapped the kid's chicken "strips" in a napkin and grease soaked through 4 napkins. The white sauce had way too much vinegar in it. The decor is dark and the dry wall shows through where something had been taken down. The customer service was acceptable, except NO ONE addressed the roach???? Once we got our food, it was not good. We suggest Chuck E Cheese next door.
My son, his new bride and I and I took a chance on a restaurant none of us had been to before, after their wedding at the courthouse in Winston-Salem North Carolina. We were pleasantly surprised! It wasn't busy that mid-afternoon, but the staff was efficient and friendly. The menu was huge and quite extensive, covering Thai, Japanese and Chinese dishes. My son choose Japanese, his bride choose Thai, and I chose Chinese! Everyone was very satisfied with our choices to say the least. The food was fresh, well prepared, and beautifully plated. Prices were more than fair for the large portions. If I was in the area again, I would definitely stop in again for lunch or dinner. I highly recommend this restaurant.
My 13 year old and I had the sushi lunch specials and we both loved it! Service was fast and nice. Great price too! Place is really pretty on the inside
Shrimp sauce tasted like a sweet mayo and the fried rice had an off taste. Did not taste good at all. The chicken and steak was really tasty and cooked well as were the vegetables. Both meat and veggies were nice and tender.
This place is terrible. We ordered Orange Chicken with white rice and Singapore noodles. The food arrived 40 minutes late. Then we realized the white rice was missing and we called back to let them know. They told us they were going to deliver the rice as soon as possible. More than a hour passed and nothing. We called them back a bit pass 8pm and they told us they are not going to deliver the food because they are about to close (they close at 9pm). They told us to call the next day to sort things out. The lady that answered the phone was extremely rude, she seemed to not believe me and I doubt I am going to receive anything tomorrow. She put me on hold for more than 15 minutes to basically tell me that they stole my money. Reading the other reviews it seems that what happened to me is very common: you order the food, they forget an item or mess up the order, they are very rude, refuse to take responsibility and do nothing about it. Avoid this place.
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