Paramus, United States
67 E Ridgewood Ave
N/A
+1 2014839000
Toilets
Wheelchair-accessible toilet
Kim was incredible. The service I received was super perfection! I've received lash extensions from a few places and she is the best!!! My lashes never looked so long, dramatic, yet natural! She inspected my lashes and knew what is best for the health of them while selecting what I was looking to get too. The room was so comfortable and the table warmer was so relaxing, and her touch is so gentle I actually fell asleep, which has never happened before ever. It was an outstanding experience! A week later and my lashes are still beautiful Coming back for my touch up in a week! I'm thrilled I may have found my lashes place!!!!!
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I love this place. First time i found them on groupon and now I've been going there for 7 months and i get lots of compliments on my lashes.
When I called this location after purchasing my groupon to schedule my lashes, I was told there were no openings for at least 3 months, that the studio was closing the following week for 2 full weeks for renovations, and the owner/manager explained they cater not to new clients but to their existing clients. Yes, she actually said that. She explained that new sets take so much time she was unable to schedule an appointment for me. She took my number and said that she would call if she had any openings. That was 7 weeks ago and my groupon will expire in a few days. Shocking - baffling - level of service.
Won’t ever go back. I gave them a second chance after the manager addressed the situation. I explained to the office I was starting a new job, and the time frame I had to address an issue if it arose was only on a specific day (which they’re closed) and or early.. I called and explained within three days the eyelashes didn’t last and if I can come in at the one week mark, since it was the only day I could manager to match their schedule. I was told if I didn’t come in that day (I worked in an ER) that I would be charged for one week. Mind you, I called after three days. Infuriated I said thank you, but no. Please cancel my 2 weekend “touch up”. They didn’t even listen to that. I explained I wasn’t coming back and the reason a whole other time. Just avoid.
Amazing Experience.
Lashes dont always last. I have had to go back several times, a day after, to get them retouched as it is not a cheap service. I have sensitivities so I ask for sensitive glue and still have a reaction sometimes. The front desk always feels like they are scolding me. I have went a few times and they call literally 2 min after I am supposed to be there which is annoying. Not going back. I have found another place which is much friendlier, provides better service and I never have sensitivities.
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