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Park Place BMW

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Rochester, United States

parkplace-bmw.com
BMW dealerCar accessories storeCar dealerCar finance and loan companyCar leasing serviceCar manufacturerUsed car dealerUsed truck dealer· BMW dealer· Car accessories store· Car dealer· Car finance and loan company· Car leasing service· Car manufacturer· Used car dealer· Used truck dealer

Park Place BMW Reviews | Rating 4.6 out of 5 stars (8 reviews)

Park Place BMW is located in Rochester, United States on 2720 US-52. Park Place BMW is rated 4.6 out of 5 in the category bmw dealercar accessories storecar dealercar finance and loan companycar leasing servicecar manufacturerused car dealerused truck dealer in United States.

Address

2720 US-52

Phone

+1 5072160379

Service options

DeliveryIn-store shopping

Offerings

Repair services

Open hours

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Casey Andrada

I called around 9AM and spoke with Almin. I asked to place a hold on an X1 that I saw online. I said I was coming from over an hour away and wanted to see the vehicle around 5:30 pm. When I got there I met Almin and looked at the vehicle. I noticed it hadn’t been cleaned inside or out. Crumbs and dirt all over inside from previous owner. I took the vehicle for a drive and loved it! After the test drive we started talking about financing and he told me a price that was way above what was advertised. I told him I saw the vehicle for 14,449 and he told me the vehicle was 21,XXX. He told me I would have to speak to his manager because he said that would be “too good of a deal”. His manager then came over and said they discovered the error around 11AM and changed the price online then. I had driven over an hour to look at a vehicle I couldn’t afford that hadn’t even been cleaned or vacuumed. They could have had the decency to just give me a simple phone call but instead I wasted over 2 hours driving back and forth and they didn’t even offer a dime off the price of the vehicle. Purchasing a vehicle is supposed to be a fun and exciting experience. I would recommend a different place for your next purchase, they’re not customer oriented.

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Chris Hartnett

Almin Alisa was very personable, both on the phone when I inquired into the car and in-person. He is knowledgeable, with no hard sell. Would be a nice guy to hang out with. We trust him and believe he is fair and honest. Car was well detailed, with a final wash when we signed paperwork. They spent the money up front on maintenance to make this car stand out: new tires, brakes, battery, filters, oil - over 2000 in maintenance. Price was competitive. A minor glitch with the financial paperwork causing us to return the second day, but finance officer who wouldn't release car was respectful and tried as she could to help us, within her understanding of my bank's requirements. The head of finance volunteered that they had made a mistake - totally not needed - and was apologetic. Who does this? A great group of people in what appears to be an honest and well-run business.

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Val Kronebusch

I had a great experience at Park Place. I was greeted right away and Payton was very helpful. He was not pushy and showed me great options in my price range. Other salesman in the area did not take me seriously and I unfortunately had to deal with a lot of sexism. I did not deal with any of that here and I have been recommending Payton at Park Place for any vehicle needs.

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Daryll Jury

One of the worst car buying experiences in my 56 years on this planet. Scheduled an appointment and drove 2.5 hours round trip during COVID on a 90 degree day to test drive a 2018 Maxima with supposedly 4,000 miles on it. When I arrived, I was informed that the sales team new the AC was not working in car, it was extremely dirty inside and out and now had 6,500 miles on it (explanation - a salesman was currently using it as their demo vehicle). In the trunk, there was a quart of paint and vinyl lunch cooler with 3 almost empty beer bottles! Their answer "it is what it is". Stay clear of this place - so many other dealerships that are actually professional (and sober)!

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Anthony Hirman

Really enjoyed the buying process with Park Place BMW in Rochester. They got me in to see the car on a pretty busy Saturday, test drove it, and completed all the paperwork in no time at all. Almin was great to work with, very knowledgeable, and made my first time buying experience a good one. I had a slight issue with the vehicle after driving it for a few days and they addressed my concern without hesitation. I've had my Golf R for a few months now and couldn't be happier.

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Peggy Elliott

Exceptional experience from beginning to end. My appointment day & time met my schedule and the extra efforts to keep me safe were greatly appreciated. Thanks for exceeding my expectations and making it easy to have my car serviced.

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Sheryl Rupprecht

My husband and I were researching out a vehicles for me when we first came to Park Place. We didn't know which vehicles or if we wanted an Audi or BMW. Max was so patient with our visits as we worked our way through those initial questions and then when we decided...helping us find the SUV in the color and option we liked. I love my car and Max is excellent!!

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James Lohr

Park Place BMW has transparent pricing policies and offered me an attractive deal. The process was neither difficult nor lengthy. I recommend Park Place to anyone in the Rochester area interested in a BMW.

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