Richardson, United States
501 W Belt Line Rd
$$
+1 4698934390
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Give Rodney a raise!! That guy is awesome. I’ve never had an experience at a Party City that left me thinking, “wow what incredible customer service” but today was that day. Rodney was funny, kind and helpful. He cheerfully greeted everyone who came into the store and enthusiastically tried to help them. Don’t underestimate what good customer service can do for your brand. And promote Rodney STAT.
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Thank you for all the help today arranging an 18th birthday party for my brother in law. You both helped out so much and everything looks great!
Place an order online for the next day and when I got there they couldn't find it and it was not ready for pick up. On top of that, they were out of stock of some of the balloons I needed despite the website saying the opposite. Overall my experience was not too bad since the young lady helping me out completed my order in that moment and even gave me options as to where I could find rest of the balloons that I needed.
If I could give this place a negative I would. Party City is the worse place to order anything from. I have placed 3-4 orders online and always 50-70% is never in stock. Even when the website shows it is. Maybe their ceo should recreate their website to show the correct stock. It’s so antiquated I really hope party city is replaced soon because I don’t see this company been in business for long.
Party City always a go to for birthday supplies and needs. Got my daughters 19th birthday balloons from here. It set her bday scene off on a great start.
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