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Ethan Allen

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Pasadena, United States

ethanallen.com
Furniture store· Bedroom furniture store· Interior designer· Lighting store· Office furniture store· Outdoor furniture store· Pottery store· Rug store· Home goods store· Sofa store

Ethan Allen Reviews | Rating 4.1 out of 5 stars (5 reviews)

Ethan Allen is located in Pasadena, United States on 445 N Rosemead Blvd. Ethan Allen is rated 4.1 out of 5 in the category furniture store in United States.

Address

445 N Rosemead Blvd

Price range

$

Phone

+1 6263519661

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly service

Open hours

...
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M

Marietta Link

I’m generally happy with the product and quality. However, I’m surprised that the company doesn’t allow for minor deviations or accommodations. If all furniture is made to order - thus takes at least three months to make- why not accommodate minor requests that will make the customers happy. A specific example will be, make some writing desks have the option to convert the middle drawer to a keyboard drawer. Didn’t seem like a lot to ask.

C

Carol Arkenberg

Ethan Allen was once a good company until the new president took over 30 years ago. From that point, it started on a slow decline in quality and customer relations. Now many things are made in China or Indonesia and not of good quality. I have had terrible experiences with them repeatedly delivering damaged furniture that had to be repeatedly returned and or reordered several times to get a good piece. They kept two completely paid for furniture pieces in storage as hostage refusing to have them delivered until I paid for a third damaged piece of furniture. They kept my money totaling 4900 including the deposit on the damaged piece and never refunded it. When the store in Pasadena, California closed from private ownership back to corporate ownership, they were to notify customers and deliver all paid for merchandise. They instead sold all my paid for furniture never refunding me the money nor giving me any notice they were going to sell the merchandise. The corporate store district manager of the Torrence location, Peter, an abysmal excuse for a district manager who was assisting in the acquisition, did nothing to make this situation right by saying the franchise had nothing to do with Ethan Allen Corporate. All he said was that my furniture was no longer in their inventory and tried to sell me more furniture. They deserve no stars. Never buy from them.

N

Natalia Cabrera

Great customer service! Nancy went above and beyond in helping me in my quest for a new bed frame. I’m getting my bed assembled in my new apartment in less than 10 days.

J

Julie Hoffman

The furniture was damaged in delivery and it’s several weeks from the delivery date before the damaged piece can be replaced. The chair though, is very comfortable.

D

Duc Dang

Great job for delivery crews!

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