Springfield, United States
50 Turnbull St
N/A
+1 4137333322
NEVER AGAIN! We contracted with these guys in April for two short sections of vinyl picket fence and gates for the front of the house. The gates had to be custom made so it took a while to get them. They got to us several weeks ago on a Saturday morning and took out the old fence and started setting up the new. We were in and out that day so couldn’t watch the progress. They were gone when we got home. One section was unfinished and the gates weren’t installed. The yard is pretty flat but the fence drops several inches on one side, according to them, following the lay of the land, despite the fact the bottom at one end is less than two inches above the ground and the other end is over 4 inches above the ground. The other section, even shorter has more drop. When then came to review what had been done after I complained, they rudely insisted it looked fine and that I should be happy with a crooked that I hated. When pressed, the only recourse they offered in place of correction was to “rip out” what they’d put in and refuse any refund of our deposit. My wife was able to finally sweet talk them into finishing the job, though it really is unacceptable. We have contacted another fence guy to make the corrections.
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The best very professional.....
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